eBay

Are the free listings timed from the first listing or by calender month? ... View more

Just sold beats headphones on ebay for $85 and ebay sent me a bill for $9.98 don't you get free items to sell on ebay free once a months.If so how do i dispute this invoice  ... View more

 mistakenly hit the issue refund button for a seller...how do i reverse this ... View more

Hi i sold a car a while back seller was a scammer he had no intentions of buying it he only wanted the vehicle details so he could scamm other people with a fake picture using my details, i notified vic roads, have since found out he had my car details on another site using a different car, so vic roads put a stop to it, i just went in to his feedback and he brought something else off another seller and also had no intentions of buying it, why aren't ebay doing something about this person ... View more

Have had a store for years, trying to upgrade from basic to the new featured store. Ebay won`t let me as I don`t have a credit card on file with Ebay, how do I do this ? ... View more

no record of transaction in my paypal ... View more

WE have sold the item "Alstom MiCOM C264 Schneider Electric Modular Substation Computers (#261044822871)"but buyer saying item no C264 Is different,which is not true.Till then we are willing to get back the item for full cash back.But buyer is not making any respond and report to ebay was made,till more then 15 days no answer,Now what we can do to get feedback revision. Regards ... View more

Sold an item yesterday. Never received 'your item sold!' email. Does this happen often? Got the buyers name and address off the order details page but just curious. ... View more

Hiya   I wonder in anyone can give me any advise on this, after a month of rude, obnoxious and generally quite nasty buyers, what happened this morning is making me wonder if its all worth it.. A couple of weeks ago I had an email from Paypal stating that a buyer had filed a chargeback because she didn't believe she had bought the item and £15.00 was reversed from my account. The item in question was a lipstick bought on 4th March and sent out the next  day via 2nd class del, feedback was left for my buyer (who only as a feedback score of 17) ..    I sent all the relevant information to Paypal as I had done nothing wrong except for tracking info which I wouldn't have had as it was not sent recorded. This morning I have been charged a fee of £15.00 by the buyers credit card company because they have decided in favour of the buyer.. Now maybe her card was used fraudulently (judging by some of my buyers lately im beginning to wonder) but I didn't do anything wrong either, I just followed through with the sale. How is this fair, I now have no lipstick and also I am £30.00 down in my Paypal account. I know its not a huge amount but I just feel like crying, I do everything properly and get penalised for it 😞 Anyone any words of wisdom to make me feel better......   Jen x   P.S I actually do have some really lovely buyers I was just ranting!!! ... View more

I have just listed Auction item a 'buyer' asked would I sell early, he is an ebay member. Can I do this? ... View more

Hi,   I've tried to look on the Selling board but I am wondering what happens to 'unsold' items after 60 days? I can see my deleted sales from the same period but there is nothing in the unsold tab. Strange, because I can access my archived purchases from 2 years ago and I would love to access these unsold items to reuse the templates and to relist   Thanks ... View more

I sold a piece of furniture to an interstate buyer , the piece was clearly listed as 'pick up only' so the buyer had to organise a removalist . I packed the piece (at considerable expense with no charge) and it was delivered to the buyer with minor damage, the removalist is denying resposibility now the buyer says that the item must have been sent in that state when the selling photos and description show that it did not. She is asking for a partial refund to cover the cost of repairs, I don't believe she is entitled.  How should I reply. She paid by paypal and organised the pick up herself by the removalist. ... View more

I am finding that the cost of fees on Ebay seem to be getting higher and higher,X-( Then once something sells more FEES X-( When payed by Paypal more FEES  X-(  At the end of the month I seem to have  work for Ebay & Paypal and got very little out of it if ANY for myself :_|. Sometimes I have made no money yet paid $$$$$ for advertising .Then re advertising a item because it has not sold and yes you got it MORE FEES  😞 . Is it just me am I doing this all wrong ?   <<<  I am Frustrated >>>   I may as well give stuff away 😞 I have worked very hard to get a good name  ( top rated )and to do the right thing and yes have made mistakes along the way. Please any advice out there for me .Or should I just move on and find elsewhere to sell my nic naks Heeeeeeeelppppppppp ... View more

    Have been selling for over a year now with no major problems. Now, however, I'm having  major problems uploading my photos from picasa. On the standard upload it says I need an adobe flash player -download 'here'. I do that but nothing changes!!!! on the basic uploaded I have only file names - with no pictures.  It used to be quite easy but now I can't be bothered using the computer at all and just use my mobile, but I would like to use the computer again sometime.  Somebody said my computer may have virus which may be the problem.  Would appreciate any suggestions.  ... View more

Hi to gem*addiction. Your advice solved my problem, and I meant to click on "yes, helpful', but I clicked "no" by mistake. My apologies, Regards, John.   ... View more

I am very disappointed with a resent ruling on a product I have been listing on eBay for the last 5 years The item was removed then a violation strike was given to me , I edited the product which they told me in there spam message was the offending word (Myford)  This word placed in  eBay search comes up worldwide with  over 1000 listing . I removed the word Myford from the add as they suggested then re-listed the item without Myford in it. Low and behold the item was removed again this time because it had Words Super 7 and ML7 lathes which what this produce is used on. I rang eBay trust and safety, they did not care what I said or what experience I have which is close  to 40 years in the Engineering trade , these words were keyword spamming and not related to the product.   I was told I was trying to take a unfair advantage from other sellers, on top of this I was given another violation strike I can only say they allow people who have no idea making these decisions   , who a located in call centers who do not understand or no how to find out if items are related or not to the product your selling. A simple google                             (Second add )  which was removed ER32 COLLET CHUCK FOR SUPER 7 LATHE OR ML7 Would show it is totally relevant. 2 major points I would like to point out to call who may read this there is nowhere to my knowledge that you can reasonably explain this to someone who will  listen.   Also as eBay have a policy to dob in other eBay sellers for whatever reason ,  it is quite easy to find almost in thing someone sells that they believe is not true to eBay regulations there thoughts   Why did eBay allow this item to be listed for 5 years and take their fees from sales from it when one was sold? Why didn't eBay notify me when the item was pulled the first time that there was other parts of the description they did not like It is fine for eBay to hijack your pictures ( they are yours) , then send details to customers , of items similar on eBay sold my other sellers , that's what I call 2 faced ... View more

Who is responsible and what should I do I'm the seller. I told him to gently use a rust cleaner. He feels he bid to much for the item and wants a partical refund. ... View more

hi how do i change my name on ebay ?  ... View more

Just after some friendly advice on this one. Had item listed as Auction starting at $150 or BIN $200, local pick up only. After 3 days had around 12 watchers. Someone then purchased as BIN after 4 days. Before I could even send an invoice buyer paid via Paypal. Then I discover that she is in Qld. She then email and asked me to let her know the postage and she would send another payment. The item is quite bulky, video game set with accessories, hence why I listed as pick up only, but did add at the bottom of description, “Pick up is preferred due to size, but could possibly post. Postage and handling charges are at buyers expense.” I then purchased a 5m big long roll of bubble wrap and packing tape at a cost of around $20. Because 2 of the pieces are quite long and wide (almost guitar shaped) I needed to find a box big enough for these as well as the other parts, which included a steering wheel, pedals, games etc. I used the box my microwave came in. Packed it all up and did AP online postage calculator which amounted to $94.00. Advised the buyer of this and said I would source couriers to see if it was much cheaper. Turns out it would cost around $88.00. Then I thought if I can pack the console, games and steering wheel in a smaller box I could wrap the 2 long items together and send them as two separate items. Did this, took the smaller box to the PO this time and they quoted $38 for the box and $38 for the odd shaped parcel, and cubed both. The box weight was just over 7kg by 30 grm so asked them to quote as 6-7kg (I said I would remove 30g of packing material so that it brings the price down) not 7-8kg which they came back with $25. I then went to my PO near work the next day who quoted the box as $38 and the odd shape as $20 (this they didn’t cube but the box they did). So I then emailed the buyer and advised that postage would be $65 (small fee for the materials I had to purchase, reasonable I think since I used all of the bubble wrap and most of the tape, which didn't even cover half the expense I outlaid). I also jumped online for qutie a few hours to find a courier and ended up with a quote which worked out to $59. Emailed buyer with these 2 options. These are the emails she then sent me. Email 1: “I am really sorry and embarrassed to say I cant afford that. my husband wont help out and unless i can have free postage I will have to ask for my $200 payment for the item back and find something cheaper for my husband for his 21st birthday. feel really bad but if i pay it without his concent he wants a divorce. sorry if i wasted your time. I really wanted to suprise him. a miricle right now would be such a blessing. is there any way u can pay for postage? really want this for him but i dont want to risk losing him in the process” Email 2 : “under my purchase information for the item it says free postage. i think $200 should cover postage. i saw a very similar game package with free postage for $108”   So, she now wants a refund. I’m pretty peeved because of the time and expense that I’ve now wasted. I have 3 very disappointed children. This was their item which they saved their pocket money and did extra jobs for extra money to buy a new game player and now will have to wait. I can’t afford to pay the balance off for them at the moment, with all our bills coming in over the next few months. I’m quite angry at the moment so haven’t replied to her emails yet, only got them yesterday. Am I entitled to deduct $$ for the waste of money I’ve now spent, not to mention the time I’ve wasted  bending overbackwards to make it cheaper for her. I’ve tried to provide good customer service but now just feel grrrrrr. I feel like just saying, “Your item is awaiting your collection” I will offer to mutually cancel the transaction, but if she refuses, am I entitled to deduct the FV fees if she does refuse.I will refund but should I deduct my costs. Paid via Paypal, with local pick up as the postage, so she can’t raise a dispute. Friendly ideas would be welcomed. Apologies for the long post but just wanted to include all the facts. ... View more

Would someone mind letting me know what the star means next to login name? Is this an indication of trustworthiness or just how much they have done on eBay? thanks in advance for your help! ... View more

I was wondering if i can sell a fish tank with the live fish included?? ... View more

how do you post make me an offer on my car ... View more

Why can't I add a NPB to my BBL?.  Have tried 3x but it just won't allow me to add their user name.  This NPB is still within the 4 days, just, allowed before a case can be opened to recoup my FVF and they have already informed me they won't be buying the item and to re-list it which I will do as soon as the NPB claim is over.  I don't want them attempting to purchase another item of mine.    ... View more

I had a Basic store, and was upgraded automatically to a Featured store when that happened to everybody else.   I think I would like  to change back to a Basic store, but I am not sure of the differences between Basic and Featured. I have forgotten what each stores features are. Can anybody tell me the differences between the both stores?( except price)   1. Are "variations available in a basic store? 2. Is "bulk editing available in Basic?  3. Is the picture uploader the same in both stores? 4. Is Selling Manager Pro available in Basic? 5. Are  there any other differences that you can advise me to consider?     Thanks to all,                regards, John. ... View more