on 01-08-2018 05:11 PM
A buyer is having a problem with the checkout at the moment.
He has tried a few of my items and the checkout won't let him go any further.
Within 5 minutes of he messaging me, I had a sale so it doesn't seem to be at my end.
The sale was very straight forward.
He states he doesn't have a problem with other sellers, only me(why me???? LOL)
I have the usual blocks in place. He has a lowish feedback but I don't block them
Any clues please??
Thank you in advance.
Solved! Go to Solution.
on 01-08-2018 05:25 PM
Do you have non payers blocked - he may have more than 3 strikes for non paying.
Is he using a PC or mobile device. Mobiles are fraut with glitches and problems. Dont know why people bother with mobiles