Adobe reader not converting click and send address labels

I have once again decided to try and get click and send up and running after a year's break and using pre paid satchels. All went well for a few days but today I just get a grey screen instead of the pdf to click on and print. I am not really that computer savvy and am wondering if anyone has a moment to tell me how to get it working? I am using Windows 8 and Adobe Reader XI and internet explorer. Any advice most appreciated!

Message 1 of 3
Latest reply
1 ACCEPTED SOLUTION

Accepted Solutions

Adobe reader not converting click and send address labels

I did have a problem sometime ago and noticed that the default was on save file, rather than open with Adobe

 

I don't know if it is the same problem but I enclose the screen dump when I changed it back

View solution in original post

Message 2 of 3
Latest reply
2 REPLIES 2

Adobe reader not converting click and send address labels

I did have a problem sometime ago and noticed that the default was on save file, rather than open with Adobe

 

I don't know if it is the same problem but I enclose the screen dump when I changed it back

Message 2 of 3
Latest reply

Adobe reader not converting click and send address labels

Thanks so much, it worked!
Message 3 of 3
Latest reply