Forced Immediate Payment

[*tippy*toes*]

Had a buyer buy 12 items last night. He was forced into immediate payment for each one. He selected express post, which I have listed for $11.50. An over payment of $126.50. I paid 12 lots of 30c PayPal fees. Plus an extra $12,52 in fees, with 1.25 in GST on top of that. PayPal gave me the part refund of their fees minus the 12 lots of 30c.

I am really dirty about this because I don't offer immediate payment for this reason. I know the buyer was forced to pay because I asked. I suggested to try and use the cart for multi purchases in future to avoid that, and he said he'd never heard of the cart! 

Most of my items I make a pretty good profit on. These were things that had been listed for ages so I'd dropped the price a fair bit and whacked them on as BIN's. With those extra fees, I didn't even break even. I've now added bank deposit as an option on my other 2 accounts to see if that makes a difference. I only had it on my main account.

I'm going to ring eBay and get those fees refunded because I shouldn't have to pay that because they've been tinkering with stuff. I know this has been happening to others for a little while, but it's the first time it's happened to me.

[lane-ends]

To change this setting

My Ebay>Account>Site preferences>Postage preferences>offer combined postage & payments>combined payments>tick allow buyers to send one combined payment & set time frame

Otherwise it seems to commonly default to individual immediate payments

[*tippy*toes*]

Thanks so much for that Lane! Hopefully that fixes the problem.

[jorayjen-1]

Gday lane-ends

I have these settings and Buyers are still being forced into immediate payments.

I also offer Bank Deposit.

This has only been happening the last month or so.

Hope it works for others though

Jo

[*tippy*toes*]

I reckon it's eBay's way of forcing free postage. I told my buyer the reason I don't offer free postage. I would have added the costs into the item cost, so he would have been out a heck of a lot of money. Instead he's got the excess paid back and can use it to buy other stuff.

I've tried the free postage thing. I didn't sell a thing. It doesn't work for my items. $10 with $8 postage looks way cheaper than $18 with free postage.

[justkidzbiz]

I've had the same issue. Not all but some buyers are are being forced to make immediate payment. I know it's not my settings because the listings are all done the same ie I copy and paste.

It's also annoying when buyers want to pick up items where I only accept cash payments on pick up.

very frustrating, particularly when I state payment required within 4 days, not immediately.

[clarry100]

---

@lane-ends wrote:

To change this setting

My Ebay>Account>Site preferences>Postage preferences>offer combined postage & payments>combined payments>tick allow buyers to send one combined payment & set time frame

Otherwise it seems to commonly default to individual immediate payments

---

I've just checked this setting on both of our accounts and it's already set = YES.

However, we still get buyers who pay for multiple item purchases individually.

I'm thinking it's due to buyers using the ebay app on a mobile device where the ADD TO CART button is hidden unless you scroll down a fair way. They simply don't find that function and so just pay for each one individually.

For us, since all our stuff is FREE postage and large letter without tracking, it's not so much of a problem except that it costs us a PayPal 30-cent flagfall fee for each individual transaction.

[shoppingbag*]

I'm rather curious, you have zero feedback and zero listings yet you are selling so much?

[davewil1964]

Here we go again...

Members are not restricted to one account. In fact, back in the day eBay advised people to open accounts purely for use on the boards. Like tippy's. For me, this account is mainly for buying. I sell on it occasionally, but I sell far more on the accounts I will not post on the boards with.

I'm rather curious, why is your question relevant?

[everard6920]

---

@shoppingbag* wrote:

I'm rather curious, you have zero feedback and zero listings yet you are selling so much?

---

Is that you, Joe?