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Community Member
Posts: 1
Registered: ‎11-06-2003
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International Postage Calculator error

The Australia Post calculator for international quoted a buyer from Czech Republic $21.56

The buyer paid Buy it Now and immediately paid by Paypal however when I go to print a postage label in MyPost (linked to ebay) it quotes a much higher price for the same dimensions and weight that I entered in the listing.

What are my options? Do ebay or AP accept responsibility for the calculator?

Community Member
Posts: 66
Registered: ‎11-24-2006

Re: International Postage Calculator error

in reply to bomberal31

Yes it has happened to me for postage to Sweden.Its because Ebay changed international postage on all my auctions to Untracked Ecomony.

There no other option at moment only Registered .That is to much for some of my things.

Community Member
Posts: 48,551
Registered: ‎05-11-2010

Re: International Postage Calculator error

in reply to bomberal31

Ring Ebay & ask for a supervisor

Community Member
Posts: 16,848
Registered: ‎02-27-2008

Re: International Postage Calculator error

in reply to bomberal31

I will only use the postage calculator for domestic exactly for this reason.

Best is to get the price from AP with packaging before listing then include the highest service you want as flat rate.

And I also exclude certain countries.

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Community Member
Posts: 40
Registered: ‎05-22-2015

Re: International Postage Calculator error

in reply to bomberal31

It's been happening for over a year. There is a discrepancy between the international Australia Post prices displayed by Ebay and what is displayed (and charged) by Australia Post. When postage is overcharged I refund and when undercharged I suck it up. I have gotten nowhere with Ebay.

Community Member
Posts: 87
Registered: ‎09-12-2009

Re: International Postage Calculator error

in reply to bomberal31

I have now taken 4 refunds from ebay in the last month because of their problems with international postage. So just call them.