on 11-02-2014 01:28 PM
Non Payer possible retaliation.
I have a NPB who won an auction on another ID I use , after doing some research I get a bad feeling about this buyer .
I know they can’t leave feedback after I open a case but if they then decide to pay before I close that case can they then leave feedback ?
Or can they claim a refund as item not as described or parcel contained something else ?
Wish I could just cancel the whole deal & get back the selling fees as the item was expensive .
on 11-02-2014 01:44 PM
Yes they can leave feedback after they pay.
If they open a dispute for item not as described then make sure you respond to the dispute and put your side across and escalate the dispute
Paypal will then look at it and if they find in favor of the buyer they will be told to return for a full refund.
Add the buyer to your Blocked Bidder List to prevent them from buying anymore.
If it is a very expensive item then they may not even have the money to pay anyway.
Follow through with the non payment dispute as soon as the system allows.
on 13-02-2014 08:29 AM