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Registered: ‎07-07-2016
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Paying for shipping label i didn't use! HOW TO STOP?

[ Edited ]

i sold my item and it said "print Postage label" i thought i would just print the address but it charged me postage I never used it and also canceled it Yet in my invoice its still charging me $19! How to i stop it

 

 

Community Member
Posts: 1,147
Registered: ‎09-03-2014

Re: Paying for shipping label i didn't use! HOW TO STOP?

in reply to next-gen-apple
Get ebay to give you a call back and explain the problem to them?
*we may be human, but we are still animals*
Community Member
Posts: 1,998
Registered: ‎01-31-2004

Re: Paying for shipping label i didn't use! HOW TO STOP?

[ Edited ]
in reply to next-gen-apple

you get charged. you canel it, then get refunded 25 days later. No real reason for the delay than to put people off cancelling them, or at least double check before proceeding.

 

one reason i post ASAP after procesessing in case someone wants to add more after processingt it.

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ASSUMPTION IS THE MOTHER OF ALL STUFF UPS!!
Community Member
Posts: 649
Registered: ‎10-30-2015

Re: Paying for shipping label i didn't use! HOW TO STOP?

in reply to next-gen-apple

hugh_master_of_technology wrote:

i sold my item and it said "print Postage label" i thought i would just print the address but it charged me postage I never used it and also canceled it Yet in my invoice its still charging me $19! How to i stop it

 

 


In selling manager pro you have 'Manage postage labels' in there you can cancel the label takes a bit to get credited back.Not sure what there is in normal ebay view but hopefully someone will say.

Community Member
Posts: 6,227
Registered: ‎05-31-2008

Re: Paying for shipping label i didn't use! HOW TO STOP?

[ Edited ]
in reply to next-gen-apple

Here is the link to manage your labels

 

http://my.ebay.com.au/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=LabelManagement

 

Edited to note  - I hadn't spotted the link in the post above this one until after I posted

 

Community Member
Posts: 2,548
Registered: ‎03-30-2009

Re: Paying for shipping label i didn't use! HOW TO STOP?

in reply to 247newdeals

"Manage postage labels" is in the ordinary selling options as well

Community Member
Posts: 294
Registered: ‎11-11-2010

Re: Paying for shipping label i didn't use! HOW TO STOP?

in reply to curraone

It gives a period of time before refund to make sure you don't use it.