3 weeks ago
Hi - we are setting up postage rates tables for our items and have come across an issue. We don't just use Australia Post to send our items (most of which are too heavy/large to make AP economical) and need to get quotes from our other couriers in order to set up reasonable postage rates. However, no-one seems to have any useful information regarding which postcodes/suburbs fall into the subcategories eBay provides (i.e. is it based on distance/a certain circumference working outwards from the CBD?)
An example is - eBay ask us to select the regions and states we can deliver with standard service. They split up Victoria into 2 categories - Melbourne Metropolitan & Victoria Regional. However, Melbourne Metro is split into 4 more subcategories: Greater Melbourne, Melbourne, Melbourne Fringe and Melbourne Metro PO Box/LVR. Victoria Regional is also split into 4: Inner Victoria, Outer Victoria, Victoria Regional PO Box/LVR and Wodonga. When we go to our couriers (who need specifics - postcodes/names of suburbs), how do we tell them what these categories mean so that they can offer quotes? I've tried Google but no success.
We send to customers all over Australia and such categories per State are too general (even though eBay is able to match the postcodes that customers input on their payment form to the correct postage zone on the rate table!). Has anyone else come across this problem and if so, how did you get past it? Spoken to eBay tech support & they couldn't help. We've even approached Australia Post, but they have different postage charging zones to eBay so their postage charging info isn't enough.
Any help/suggestions would be appreciated! Thanks in advance
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3 weeks ago - last edited 3 weeks ago
If you go here, part-way down the page is a link to download a PDF doc of eBay's region breakdown by postcode (look for the "Preparing and Setting up Your Postage Rate Tables" section).
That should help your couriers provide pricing by region, even if there's a few discrepancies (i.e. different pricing within one of eBay's regions).
3 weeks ago
Thanks for your message - have taken a look & forwarded the spreadsheet to my boss, so will wait to hear if it suits what she needs.
Appreciate your help!