on 10-21-2017 09:33 PM
I was hoping you could help as I'm still an Ebay novice!
I'm selling an expensive mattress on auction just now (starting bid £500). The mattress is used (under a year old) but in immaculate condition. I've specified the buyer needs to arrange for collection.
The people interested so far are going to arrange for a courier to pick up the mattress. My concern is that the mattress isn't handled very well in transit and the buyer receives it covered in marks.
How can I protect myself? I've specified that I won't accept returns but can the buyer insist on a refund if the mattress is badly marked by the courier?
Many thanks for your advice,
on 10-21-2017 09:54 PM
Not sure if you realise you are asking your question about your matress to the Australian Site of Ebay. I would check that you are signed into the UK Ebay and ask your question there as they would be able to help you more. All the best with your sale. I hope it works out well.
on 10-22-2017 02:07 AM
on 10-22-2017 11:27 AM
If the item is to be picked up by a courier you will have to wrap/pack it.....couriers do not do that for you. If you just give it to the courier with no protection at all it is almost guaranteed that it will be ruined....at the very least it will be dirty if not damaged/torn.
Have you thought about using a removalist....they are far more reliable than couriers for delivering such large items.
on 10-22-2017 12:58 PM
Probably under the policy of selling live animals Stawks...................eeeek.
on 10-22-2017 01:02 PM
Just as well they are in the UK.
It's illegal, I believe, to sell used mattresses in Australia for health reasons
So that is why there are 900+ used mattresses for sale on ebay?
on 10-22-2017 01:23 PM
Some things are better sold on gumtree, which is still part of the same group as ebay. A matress would in my opinion definitely fall into the category of 'sell it on gumtree'. Prices are often similar but you pay no fees on gumtree so you can afford to make it cheaper than you'd sell on ebay.
on 10-22-2017 03:35 PM
I'd never buy a 2nd hand mattress, no matter how 'new' it purported to be.
Bad enough sleeping on cockroach-infested motel mattresses IMO
on 10-22-2017 03:39 PM