For anyone who has not see the latest Tech announcement as of 27th May:
We’ve heard that some sellers are facing issues when:
- Trying to process refunds on the eBay site: They’re seeing the error message saying ‘we couldn't process your refund’.
- Trying to sign-in to eBay: They’re being asked to sign-in multiple times.
Our teams are aware of these challenges and are actively working to solve them. We appreciate your patience and will post a further update on the community when we have it.