Sign-in issues/refunds - Ebay are aware

For anyone who has not see the latest Tech announcement as of 27th May:

 

We’ve heard that some sellers are facing issues when:

  • Trying to process refunds on the eBay site: They’re seeing the error message saying ‘we couldn't process your refund’. 
  • Trying to sign-in to eBay: They’re being asked to sign-in multiple times.

Our teams are aware of these challenges and are actively working to solve them. We appreciate your patience and will post a further update on the community when we have it. 

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