Store Sale help

[starwizblue2]

Hey

I have tried asking the chat line on here but they never seem to undersatnd what i am asking so thought i might try here.

I just upgraded from a basic account yesterday to a "Basic Store".  I was thinking of creating a sale but just wanted to clear a few things up first.

1. Can i end a sale earlier than i originally did it for.  So i was going to run the sale until 24/12.  If i decide on the 30/11 that i want to end the sale and go back to original prices, can i do that?

2.  I also read about if you revise an item it is then removed from the sale....i am right in understanding this.  So for exampe if i list an item in a sale and then go and revise the quantity a few days later...is it then going to revert to original prices?

3. And if this happens can you re-add it to the sale?

4. if i start a sale today for example...then add more items over the next week....can i add these items to that same sale? Or do i have to create a new one?

thanks for your help in advance

[digital*ghost]

I can answer most of those - some I may go and double-check after I post then make corrections, where necessary... 

I'm pretty sure that you can edit a sale, so theoretcially that should mean you can add / remove items, change the duration and so forth (which would mean you can make it end earlier, even if there's not a specific 'end now' type of option), but I've never tested any of that . 

You can revise listings that are included in the sale, but it won't necessarily remove the item from the sale - it depends on what's changed. eg changing price, postage cost and/or services, will remove an item from a sale, but just updating the description and quantity won't.

A listing has to be active for at least 7 days before you can add it to a sale, so new listings can't be added until a week later, and a revision that removes a listing from a sale will re-set the 7 day requirement (so you have to wait a week before it can be added back in). 

[jensmanchester-australia]

1. Can i end a sale earlier than i originally did it for.  So i was going to run the sale until 24/12.  If i decide on the 30/11 that i want to end the sale and go back to original prices, can i do that? -  No

2.  I also read about if you revise an item it is then removed from the sale....i am right in understanding this.  So for exampe if i list an item in a sale and then go and revise the quantity a few days later...is it then going to revert to original prices?     Changing price or the postage method will remove the item from the sale. Changing the quantity shouldn’t remove the item from the sale but occasionally if a glitch occurs it does.

3. And if this happens can you re-add it to the sale? – No.

4. if i start a sale today for example...then add more items over the next week....can i add these items to that same sale? Or do i have to create a new one?     You can’t add items to an existing sale. You would need to create a new sale. Items must be listed for a minimum of 7 days at the same price before they can be added to a sale.

Hope that helps

[digital*ghost]

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@jensmanchester-australia wrote:

1. Can i end a sale earlier than i originally did it for.  So i was going to run the sale until 24/12.  If i decide on the 30/11 that i want to end the sale and go back to original prices, can i do that? -  No

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Do you know what options there are when you edit a sale? (I've run a few here and there, but I've never edited them or had a look after they were created.  )

Technically, you could end a sale if you adjusted the price or postage on everything that was included, so I'm surprised eBay don't just provide the option for it. 

[jensmanchester-australia]

DG - I was actually a little inaccurate with that first answer. Technically you can't just end a sale but you can remove listings from a sale so if you removed all the listings which were on sale that would effectively end the sale.

Once a sale is started that is the only thing you can edit.

[starwizblue2]

Thanks everyone...i appreciate the help

Now why couldnt ebay chat help just tell me this haha

[digital*ghost]

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@jensmanchester-australia wrote:

DG - I was actually a little inaccurate with that first answer. Technically you can't just end a sale but you can remove listings from a sale so if you removed all the listings which were on sale that would effectively end the sale.

Once a sale is started that is the only thing you can edit.

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Cool, thanks 🙂