on โ26-07-2016 01:54 PM
Buyer has requested return/refund. Have been attempting to refund - buyer keeps item, but when I get to 'Refund' page and select refund buyer nothing further happens?
on โ26-07-2016 01:56 PM
Go into PayPal and do it manually. Remember to tell the buyer that the item will then show as being unpaid in their purchase history so send it to archives.