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Community Member
Posts: 7,416
Registered: ‎07-28-2015
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Unpaid Item Fee Credit

I had a non payment about 4 weeks ago. I opened it on day 4 and closed it on day 8. I just noticed under it the message said "the case was closed without payment and you didn't receive a final value fee credit".

 

The sale was May 14, my billing cycle is the 15th of the month. I just checked both my April and May invoices and there was no mention of this transaction at all. No fee, no credit. 

 

Would that mean that I did get a credit,  despite that message? The unpaid closed email was the standard case closed you got a credit message. 

Community Member
Posts: 11,790
Registered: ‎12-19-2011

Re: Unpaid Item Fee Credit

in reply to *tippy*toes*

Can't help, sorry. I don't recall ever getting that message.

 

Try looking at your June invoice, when it's available. That will show any credits, and an itemised list of all charges.

Community Member
Posts: 18,462
Registered: ‎02-27-2008

Re: Unpaid Item Fee Credit

in reply to *tippy*toes*

I have noticed items sold very close prior to the billing date don't often make it for that month but appear next month.

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Community Member
Posts: 694
Registered: ‎05-30-2008

Re: Unpaid Item Fee Credit

in reply to *tippy*toes*

*tippy*toes*, what a weird message.

 

That's a bit like someone saying, "Here's your bank account statement; it lists the international transfer that you didn't make, and you were charged a fee for this transfer."

 

(This comparison is for posting purposes only, and no effort has been made to reflect actual message practices or banking procedures. No liability will be taken for individuals reading this comparison. Mulling it over is undertaken at the individual's own risk.)

Community Member
Posts: 160
Registered: ‎01-15-2017

Re: Unpaid Item Fee Credit

in reply to *tippy*toes*
Just a thought - did you list that item during a promotion with no final value fees payable?

That could possibly explain the very odd message you received & the lack of any mention on your invoices.
Community Member
Posts: 7,416
Registered: ‎07-28-2015

Re: Unpaid Item Fee Credit

[ Edited ]
in reply to aujoh_4llpe

@aujoh_4llpe wrote:
Just a thought - did you list that item during a promotion with no final value fees payable?

That could possibly explain the very odd message you received & the lack of any mention on your invoices.

Hmmm, I didn't think of that. That could well explain it. My current invoice has a sale after that date. It was an auction item so it shouldn't be too hard to find if it was.

 

Watch this space!

 

Edit: YES! It was a promotion listing. Thanks, it was doing my head in!

Community Member
Posts: 148
Registered: ‎12-05-2017

Re: Unpaid Item Fee Credit

in reply to *tippy*toes*

Give them a buzz and see if you can get a credit anyway.Smiley LOL

Community Member
Posts: 10,047
Registered: ‎03-14-2009

Re: Unpaid Item Fee Credit

in reply to *tippy*toes*

 wrote:

 

Edit: YES! It was a promotion listing. Thanks, it was doing my head in!


eBay should stop these promotions due to the serious OH&S aspects of them, in that they could easily cause terrible ongoing trauma to our more delicate and susceptible members.

 

As evinced by dear Tippy, the poor soul.

 

Spoiler
I hope the medication/padded room works quickly for you Tippy.

 

Spoiler
                                                          true.gif
______________________________________________________

"Start me up I'll never stop......"
Community Member
Posts: 694
Registered: ‎05-30-2008

Re: Unpaid Item Fee Credit

in reply to *tippy*toes*

@*tippy*toes* wrote:

Thanks, it was doing my head in!

medicine-girl.gif
 

Community Member
Posts: 9
Registered: ‎10-10-2008

Re: Unpaid Item Fee Credit

in reply to *tippy*toes*
Go to your account activity and enter in item number in search and see if that order ever charged for fvf. If not then you may have never charged fvf to begin with. Weird though, eBay usually chages the soonest order was in even it's unpaid.
Community Member
Posts: 22,763
Registered: ‎07-23-2006

Re: Unpaid Item Fee Credit

in reply to djavusydney

*sigh*  Try reading the whole thread before answering.

Tippy has already said that it was a promotional listing and there was no FVF.....see post #6

Community Member
Posts: 7,416
Registered: ‎07-28-2015

Re: Unpaid Item Fee Credit

in reply to padi*0409

It's ok Padi, I received help at work today for my post traumatic stress. They filled me full of wagon wheels and liquid cheese and Doritos (I actually supplied the liquid cheese and Doritos, but them forcing me to eat them made me feel much less traumatised). 

 

Tomorrow is another day but will talk about that one later.

 

Spoiler
You really have to try my liquid cheese!
Community Member
Posts: 11,790
Registered: ‎12-19-2011

Re: Unpaid Item Fee Credit

in reply to *tippy*toes*

I love liquid cheese.

 

I make it in jaffles all the time.

Community Member
Posts: 10,047
Registered: ‎03-14-2009

Re: Unpaid Item Fee Credit

in reply to *tippy*toes*

@*tippy*toes* wrote:

 

 

Spoiler
You really have to try my liquid cheese!

Dunno about the liquid cheese, but can you make clotted cream ????????????

 

PJ would probably know about that delight from the UK................

______________________________________________________

"Start me up I'll never stop......"
Community Member
Posts: 7,416
Registered: ‎07-28-2015

Re: Unpaid Item Fee Credit

in reply to padi*0409

My nana used to make clotted cream but I never have.

 

Dave, my liquid cheese is better than melted jaffle cheese. Much better!