Wrong postage on invoice

this has happened to me several times now.  This is the first time I has caught it before I reached the PO.   I sold an item to Qland. I live in Melb.  The invoice stated the postage was $17+ but when I go to PO web site it is going to cost me $28.   and as far as I am concerned the buyer,  bought the item knowing the postage was $17.   It was only a $5 purchase,  so I will be out of pocket by $6 eBay will not take responibility for it as I have tried it several times before.    BUT IT IS THEIR FAULT   >X-(

Message 1 of 10
Latest reply
9 REPLIES 9

Wrong postage on invoice

It's OK people.   I over package the item and trebled the weight.  So  am going to try to lighten it.

Message 2 of 10
Latest reply

Wrong postage on invoice

The eBay postage calculator is generally accurate. I've never EVER had it over or under-charge.


 


But I am pretty good at estimating the weight and size. What I do is do a "pretend pack" as I list the item, by chucking into a carton that I will be using to post it.


 


That means that I have the box size 100% correct. I also check the weight and if close to a kg boundary (eg: 970g) then I round it up to the next band 1kg to 2kg in the postage calculator.


 


I don't actually pack it - I leave it in the carton (unpacked) and wait until it sells.

Message 3 of 10
Latest reply

Wrong postage on invoice

Thanks....That is exactly what I do.  but something went wrong this time.  It was a framed copper etchimg so it needed to be protected. I found an old box a flat screan TV came in and with the foam it was perfect,  but it turned out to be just TOO big and TOO heavy. I trimmed it down and it is OK now.   The origimal weight was 900gms, so I listed it as 1-2 kg  but after I packed it it was 2,5 kg and the dimensions were also too big.


Learn by your mistakes.........

Message 4 of 10
Latest reply

Wrong postage on invoice

I voted 'what'

___________________________________________________
"if a story doesn't make sense . . . . then it is not true" - Judge Judy
Message 5 of 10
Latest reply

Wrong postage on invoice

flotsam-jetsom
Community Member

Same here Leader - but only beacuse I couldn't find 'why' or 'where'

Message 6 of 10
Latest reply

Wrong postage on invoice


I voted 'what'



what?

Message 7 of 10
Latest reply

Wrong postage on invoice

I followed the leader 😄

Message 8 of 10
Latest reply

Wrong postage on invoice

This must be new.  I have not come across this vote before.  that is why I put what?..

Message 9 of 10
Latest reply

Wrong postage on invoice

It means the page didn't fully load. You clicked the post with a poll option instead of the post option

Message 10 of 10
Latest reply