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Buyer retracting winning bid

Hi there, has anyone had experience with the following and how did they handle this? I have a buyer who consciously bid on TWO of our separately listed iphones and won both auctions. They immediately requested to retract their bids on both items beca...

what has happened to my descriptions!

I have been trying to open and re-read some of my descriptions, and they have disappeared!After a query from a potential buyer I wanted to re-read my wording to make sure that I had everything listed, and the page jumps from the original postage cost...

Postage for new seller

Hello I’m back on eBay after over ten years. I’m just wondering about postage as things seemed to have changed since I was last here. I want to sell a few things around my house so I won’t need a store but was wondering about postage. Do I need to pr...

Allowing Invoice to be sent for multiple purchases

As a seller on my Posting Preference page it says that I allow an invoice to be sent for multiple purchases with payment in 3 days. However, a buyer has advised me that he has put a number of my items in his cart (all with postage applied) but there ...

Selling used books on eBay

Hey everyone, I've just started on eBay and I chose what seemed to be the easiest path for me to sell. Which is books. Turns out that heaps of the books I'm listing aren't being sold by anyone else on eBay. After some lovely you tubing, it seems as i...

User avatar by • Community Member
  • 4915 Views
  • 39 replies
  • 1 Helpful

Free Postage tag not working

Hi, I'm trying to put up an item for sale and when I pick the "delivery or pickup" tab, I am finding in the preview the "postage" comes up "calculate" not "Free Postage" and "Local Pickup".Can someone please let me know what I am doing wrong. Tks

User avatar by • Community Member
  • 101 Views
  • 2 replies
  • 0 Helpful

Getting paid

Hi,Does anyone know how to contact someone in Ebay? That’s not an automated robot.I sold an item and I still haven’t been paid by EbayMany thanks

Resolved! SELLERS BEWARE!!! eBay/PayPal deception/rip off

Firstly I'd like to begin with saying that my selling practices have not changed in the last year-doing exactly has I had successfully done to obtain Top Rated Seller status for.Now with new policies, it has made my status decline & I'm fed up with l...

User avatar by • Community Member
  • 9935 Views
  • 64 replies
  • 12 Helpful

Fake hard drives

There has been messages about fake hard drives being sold on Ebay for several years and Ebay is doing nothing about it. I urge every body who has been duped by these drives to make a complaint. It appears all Ebay is interested in is making money, no...

User avatar by • Community Member
  • 3482 Views
  • 28 replies
  • 1 Helpful

Auto-renew

Please cancel auto-renew and remove listings more than 60 days old.

User avatar by • Community Member
  • 138 Views
  • 3 replies
  • 0 Helpful

Ebay transactional fees

Hi, I've realised I sold a set of dolls for 345 aud (I pay the label for around 10 and I assume that's the shipping) but transactional fees took almost 47 dollars? Is that normal? For reference I've sold a character claw clip for 40 aud (excluding sh...

User avatar by • Community Member
  • 192 Views
  • 3 replies
  • 0 Helpful

Australia Post Customs Declaration Form Portal

Yet again, the online portal is broken, with Aust. Post refusing to even acknowledge the issue. All morning spent wasted trying to get this stuff done. So just a heads up - if you're selling items overseas, it's best to pretend it's 1997, take a pen ...

Promoted Listing

Did anyone experience a higher % of sales came from promoted listing? It used to be 50/50 for me but i have noticed a substantial increase of promotion listing sales since the start of this week.

User avatar by • Community Member
  • 664 Views
  • 2 replies
  • 1 Helpful

Duplicate Postage label

I've mistakenly printed two postage labels and wasn't aware that it charged each time. How do I reverse a postage label that hasn't been used?

User avatar by • Community Member
  • 71 Views
  • 1 replies
  • 0 Helpful
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