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eBay refunding buyers even when package says delivered

eBay refunded buyer for $400 dress who said item wasn’t delivered via Sendle even though tracking shows delivery. I’m sure it’s a Sendle issue but they are now closed down overnight. So eBay closed the investigation without even asking me for proof o...

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  • 74 Views
  • 3 replies
  • 0 Helpful

Charged twice for postage fee

Hello eBay,I have been charged twice for the postage fee of an item I recently sold, which I reckon is because I generated the label twice once I noticed my own address on the label was an old address. This is despite the fact that I had updated my a...

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  • 76 Views
  • 4 replies
  • 0 Helpful

How to Avoid with Fake claims

Dear friends If we are selling high-end value products and possess all authenticity letters and invoices, how can we prevent a situation where the buyer claims it appears fake or doesn't match their previous product? What is the proper procedure to a...

Getting paid for an item

Item was sold, Ebay put payment on hold until picked up by courier ,Item picked up. Message sent to buyer to send QR code so payment can be released.. No reply!! What do we do to get payment off hold?

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  • 61 Views
  • 2 replies
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Resolved! Return/Tracking issues

 “I followed eBay return procedures, however the buyer-provided return tracking shows delivery to a different country than my registered seller address. I’m posting to highlight a potential loophole that may impact other sellers.”I included the scree...

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fees on postage paid

How is it that ebay gets away with taking fees from the postage amount paid?? 12% fees not good enough, taKE 12% FROM THE POSTAGE AMOUNT WHICH YOU HAVE TO MAKE UP TO PAY THE POSTAGE. eBAY THE SELLER DOESN'T GET THE POSTAGE AMOUNT.

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  • 727 Views
  • 32 replies
  • 1 Helpful

Funds on hold

Have other top rated sellers suddenly had their funds put on hold with no prior notification

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  • 60 Views
  • 1 replies
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Resolved! Funds on Hold

Is every seller on funds on hold now, I have been with eBay for 24 years have started to sell again recently the first five sales went through great and I got my money after a couple of days, the last two have had funds on hold I asked why and got a ...

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  • 605 Views
  • 5 replies
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Ebay 'cheap' postage labels not so cheap

So much for the save money on ebay postage labels spiel; their 'cheap' postage for a parcel under 1 kg is $18.91! Not real cheap when over the counter at the PO it's $15.25 (and that's without any discount). And no, I didn't have the real dimensions ...

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  • 35 Views
  • 0 replies
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Order not marked as received

Hello. I have sold a phone, the buyer has received it but doesn’t know how to mark it received so I havent been paid . What should i do

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  • 223 Views
  • 10 replies
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Ebay AP postage costs are highly inflated. Seems there isn't a category for items under 500g anymore

As above. All items that aren't fixed price are very over inflated. There won't be many sales while they show postage as being so high. Example attached. For a 480g package, they want to start charging at $21.20! And that's supposed to be their disco...

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  • 2064 Views
  • 86 replies
  • 1 Helpful

How to set minimum reserve price on $.99 auction?

Gday, I currently have my first ever try at 0.99c Auction start, which I thought would attract buyers, but so far 4days into the auction’s and no bids, which has made me wonder and realise that I have no kind of minimum reserve price requirements set...