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Paypal partial refunds

A customer purchased two items, didn't wait for a combined invoice, paid for each including postage by Paypal. Both items can fit in the one satchel. If I do a partial refund via Paypal is there a financial 'penalty' by Paypal? Once the FVF on postag...

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Top rated seller status - eBay, transparency please!!!

Am I the only one who thinks the requirements to become a Top Rated Seller have not much to do with reality? EBay should do much better to make the process clear and transparent. 1. Evaluation date - eBay says the new sellers to become TRS will asses...

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  • 9 replies
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At what point will ebay take a cut of postage?

Hi guysI know this commences in May. I was contemplating listing some items this week, normally I do 3 or 5 day listings. Am not sure if I am 'safe' to do any before the new fees kick in - the last hurrah - might depend on WHEN they claim these fees....

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Difficult buyer

Just a quick one for the "Special List". Had a buyer over the weekend who bought and paid for a brand name item and for Express postage, THEN starts peppering me with emails questioning its authenticity (8 emails from her). I responded that as far as...

buyer wants to cancel after payment has been made

Hi guys... looking for some advice. I sold an item to an overseas buyer yesterday and he immediately paid via paypal I wake up this morning to a message from him asking for me to cancel his order as he made a mistake.I think he realised that as this ...

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Item taken down due to infringement problem! Help!!!

Please help me My authentic item was taken down due to infrindgment issue. I have been selling pre loved designer items for years and this is the very first time this has happened to me. I was selling my authentic Louis Vuitton bag charm which I only...

Old seller, making a small scale return to selling .. Postage/Returns/Restocking fee?

Hi there! Trying to get my head around the new ebay and have started reading some of the new policies. As I understand it, eBay is strongly encouraging listings with "free" postage: i.e. postage included in the price. If I don't do this, search visib...

Sniping -- How can it work?

I've seen a bit of chat on here about snipe bidding. I understand that the idea is to place a bid in the last second or so of an auction so that your opposition does not have a chance to respond with a better and the sniper wins. Is this the idea? Bu...

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Resolved! Adding tracking numbers

Is anyone else having problems adding tracking numbers on combined postage items. Had 2 combined parcels to add tracking numbers on today. First parcel had 14 items and I was able to add the tracking number to each item. But the second customer I cou...

Postage and Profits

Hi I havent sold on ebay for over 10 years, and have just started again I am shocked by how much it costs to send a 500g satchel $8.25 in 2004 it was $4 something I was wondering if sellers find that having to charge more for postage has affected the...

Professional eBay Sellers Alliance (PeSA)

An amusing email comes from Ebay asking sellers to attend the 'annual' conference with some group called PeSA for the low low price of $595 to talk with other sellers and so called 'experts' in learning how to sell on Ebay I imagine.Well, Ebay, I can...

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  • 9 replies
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Have I misunderstood this? Feeling stupid

I thought 3 out of 5 stars was universally acknowledged as satisfactory (or average)? I also thought Neutral meant 'neither good or bad' It's just confusing to me, as I notice eBay is going to count them both as defects Is eBay allowed to change the ...

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