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Resolved! postage liability

Can anyone tell me if I post a registered parcel ,do I have to refund the purchase price to buyer if it gets lost

Help with generating sales report for tax

I am about to do my BAS which is due in a few days.I need to generate a report from eBay which only shows purchases from people who are living at an Australian address, however I am unable to find a quick effective way to filter out all the world wid...

User avatar by • Community Member
  • 605 Views
  • 5 replies
  • 0 Helpful

Unwelcome pop ups

All of a sudden I am being tortured with pop up pictures advertising things for sale on eBay. Even when I am trying to list something for sale and even as I am typing this question. This is extremely annoying - does anyone know how I can stop it?

User avatar by • Community Member
  • 417 Views
  • 7 replies
  • 0 Helpful

Problems with postage policies

Whenever I try to revise a listing, without having touched any of the postage options, Iget an error message telling me to set a postage policy, which I did not touch. So I go and check that all the info is correct, yep all there, item weight, parcel...

User avatar by • Community Member
  • 1291 Views
  • 7 replies
  • 0 Helpful

changing to free postage after sale

Hi All, I have sold an item and the buyer has requested to pick up to save on postage fees. I am happy to do this for her but I cant seem to change the postage fee to "free" now that the auction has ended. I have tried doing this by sending her an in...

Local 4075 pickup item but 1 bidder from Italy

Got an old tredley listed for local pickup only - with 2 bidders ATM, however one is from Italy. Postage: Free Local Pickup | See details Item location: Oxley, QLD, Australia Posts to: Local pick-up only I advised them the item is collect only & am n...

User avatar by • Community Member
  • 639 Views
  • 2 replies
  • 0 Helpful

Buyer claims not received, yet tracking says it was

Sent a few items by a Click and Send satchel on January 3 (just tracking, no signature). The Australia Post site says it was delivered on January 8 and 10:14am. Buyer claims he has not received it. I replied to him and mentioned the tracking number s...

Is it better to use Click and Send or continue with Australia Post account and lodging at Post Offic

Is it better to use Click and Send or continue with my Australia Post Account and lodge items at Post Office. Also I haven't been able to find where to get sticky labels to attach to parcels. I don't trust just taping a bit of A4 with the address on ...

Unfair Negative Feedback - Sellers Beware

Hi Everyone I sold an item to a buyer who is claiming the item was received damaged and parts were missing.The buyer would not provide photo evidence but did state what parts were missing.I explained that she would need to return the item as we did n...

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