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WITHHELD PAYMENTS AND BAD LINKS

Seller fees may be slightly less, but in our case eBay asked us to send some business information and upload a document (even though I have had an ebay store for 14 years and been in business for 40 years) which is generally easy but the link doesn't...

Resolved! Buyer wins 'item not received' case even though Aus Post tracking has marked it as delivered

Hi, A few days ago I had a buyer initiate a request for an 'item not delivered' case. The buyer stated that their items had been marked as delivered but that they hadn't actually received them. I responded almost immediately to the request asking if ...

Ring purchase

Hi, Four questions:1. I listed a ring and put a buy now price and an auction starting bid which for some reason, it didn't ask me to accept the winning bid?2. The buyer wanted to pay in two weeks time and asked for the item to be shipped? No way. 3. ...

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  • 407 Views
  • 14 replies
  • 0 Helpful

Watermarks & Photos

In September we announced that listings with watermarked images (adding a text, image, logo, border or graffiti on your photos) would be removed from eBay search results from 1 March, 2018. As a follow up, we want to let you know that we will not be ...

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  • 2846 Views
  • 10 replies
  • 4 Helpful

Resolved! how to deliver items cheap with tracking

I have purchased many items on eBay and what surprised me is seller items getting sent via tracking, e.g. I bought USB-C cables, 4 for around $10 which includes delivery to my place with tracking information. If you check with AusPost their cheapest ...

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  • 718 Views
  • 7 replies
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New payout timing options and more

Thank you for all your continued support as we modernise our platform to make the selling and payments experience simpler on eBay. Here’s the latest updates that make selling on eBay even easier. More payout timing options now available In addition t...

Suggestion for sales

I want to suggest that eBay informs new sellers of the restrictions that will automatically be placed on their funds clearing BEFORE they post an item for sale.People do not read the help section unless they need help.. seems obvious to me.I also wan...

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  • 255 Views
  • 5 replies
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ebay withholding funds

I am a long time ebay user (1998) as both a seller and buyer and have maintained a 100% feedback rating over some 3068 listed feedbacks from buyers and sellers Worldwide. During COVID-19 in Australia over the past 2 years we have experienced numerous...

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  • 278 Views
  • 5 replies
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Xbox and playstation console scalpers - why is eBay allowing scumbags to exploit kids toys

Dear eBay If I recall correctly many years ago when scalpers tried to take advantage of consumers during iphone shortages you put a ban on those scalper listings or presale listings? there are now hundreds of scalpers selling thousands of consoles wa...

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  • 365 Views
  • 8 replies
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UK VAT collection

Haven't had international sales for quite a while and I know a few things have changed since last year. Just got a sale to the UK and I see that Ebay are now collecting VAT and have charged the buyer accordingly. Would it be best practice to include ...