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Buyer left negative feedback two months after transaction

Hello all,I've been a long time ebay member (since 1998) and just received my first negative feedback. I'm asking for a little advice on how to handle it. I sold a used item and the buyer left negative feedback seven weeks after the item was delivere...

User avatar by • Community Member
  • 931 Views
  • 13 replies
  • 0 Helpful

I cant list my Items

Hi I cant list my items for sale because every time I try it ask me to verify my number by text but it saids there's something wrong, So I tried changing numbers and the same thing happened, So I ask it to call and it did it to that too. I need help ...

Resolved! Order Appears as "Delivered 17th Sept" - Its only 16th Sept & No Notification Of Customer Query???

How can this be so, if todays date is the 16th September 2021.Also I did not receive notification that a customer sent me a message regarding an orderHas anyone else experienced a similar issue?If so what why did this happen and what should i do to e...

Australia Post

Has anybody else received an email from Australia Post regarding parcel size and weight?This is a partial bit of the email received -We are committed to providing an efficient and reliable service, which is why we're using new technology at our proce...

Buyer has requested cancellation

A buyer has requested a cancellation and l can’t re list the item. They have agreed to pay a different amount to original cost but l don’t know how to Send them those details. Do I decline the cancellation and then have a choice of what l request for...

User avatar by • Community Member
  • 103 Views
  • 1 replies
  • 0 Helpful

Money on hold, have had to repeatedly update my information

I'm trying to accept payment for a recent sale and i'm unable to access the money as it keeps saying i need to update my details. it's not clear what isn't correct, but i update it and it looks fine, but then the next time i log in i'm told i need to...

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  • 223 Views
  • 4 replies
  • 1 Helpful

$2k5 local pickup - QR code

I understand and thanks for confirming but allow me to share that the App sometimes may not accept the QR code due to technical issue from buyer's end so what you can do is open the eBay website and you account from the desktop browser and you will g...

User avatar by • Community Member
  • 523 Views
  • 9 replies
  • 1 Helpful

Serial non payer

I sold 4 items to one buyer. After a number of messages to which there was no reply, I checked her feedback profile (which of course shows as 100% positive as there is no other way to leave feedback!) and was horrified at the very long list of feedba...

User avatar by • Community Member
  • 540 Views
  • 12 replies
  • 0 Helpful

$1 Final Value Fee Promo / Offer for 5 items

I had this offer a couple of weeks ago and after listing 5 items noticed that the offer hadn't updated and I still had 5 to go. Chatted with customer service and they said it's a glitch and to make a note of the item numbers and when they sell , let ...

Cannot mark an item as sent

A buyer bought and paid for a CD on 1st September. I posted it the same day but eBay will not let me mark it as sent and warns me that postage is overdue. What can I do to mark it as sent?

Refunds

Hi I sold something on here and the customer asked me to cancel for personal reasons and when i went ahead to cancel it charged her $147 can anybody explain this please

User avatar by • Community Member
  • 92 Views
  • 1 replies
  • 0 Helpful
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