eBay

paid for a cancelled order

Where is the setting to remove immediate payment?

I have checked back through older threads about this, and based on the suggestions provided, ebay in their wisdom have changed the process since this was last answered. So how do you stop immediate payment when someone buys an item? if they want to c...

eBay sneakily turning on "make an offer" option

I just listed a brand new phone as "buy now". I realised after the fact that eBay had automatically enabled "make an offer", with the minimum offer being a ninth of the phone's trending value. When I revised the listing to remove the option, I notice...

Any suggestions with how to deal with this case?

I have been an eBay seller for for around 4 years and not encountered a situation like this, so not sure what to do.I gave a refund to a customer through Customer Support to settle a case. Customer support told me that the case had been closed in my ...

Am I being scammed?

Not long after my eBay listing was visible I have received an offer from someone based in the United States looking for a present for their "cousin" who lives in Melbourne and wants it shipped locally (I also live in Melbourne). After going back and ...

“eBay scam”

This person bought second-hand shoes from me, and I also chose not to accept returns. But eBay eventually forced me to return the product, but I did not receive the return and was deducted from the payment. The reason is just that he thinks it is unc...

Buyer didn’t pay

I sold some items and buyer claimed she couldn’t pay as she was in lockdown & asked me to wait for payment which I did. Canberra is now out of lockdown and she won’t pay or communicate. as it’s over 30 days how do I cancel the order?

International buyers

I just recieved a message from the winning bidder asking if i will post item overseas?? on my item, the item was listed under australian postage only, this buyer is located in sri lanka, how do i cancel the order get my fee credits back if the buyer ...

How to find how many parcels you've sent through MyPost Business

Hi, I've been unsuccessfully trying to find how many parcels I've sent weekly though Mypost Business. Is anyone able to help? TIA.

Australia Post tracking labels

I have recently purchased these tracking labels and I was just wondering if I can use them on letters with stamps on them as well?

Image thumbnails in messages not clickable / zoomable

Is anyone else experiencing this problem with messages in eBay? Since the start of the week my buyers have been reporting that they cannot click on images in messages to view the larger version, on their mobile and PC. They need to see their rego pla...

Refund for Customer

Hi,We are ebay store seller and we have recently requested seller that we are out of stock with 1 item.Instead of cancelling the order, customer choose the option of return, though the items was not even sent to customer.Now when we are processing th...