Selling

Uploaded item photos are on item page, but just grey blocks in summary/search page. Why? How fix?

I have just uploaded some items through Turbo Lister 2.My photos are on the item pages, but not on the search or summary pages, so buyers cannot see the item easily.Why? and how can I fix it?Usually I have no trouble with this. it is just tonight.Reg...

Buyer wanting to return item for refund when my terms are exchange only.

Hi, received this message from buyer today. Unfortunately I received these today (32/dark brown) and they just don't fit right. I therefore require a refund. Can you please tell me where I need to send them to and any other details.In the terms of sa...

150 Free Lisitngs Non Store - 11-14 Sept

A huge thanks to justajunk for posting a link for an upcoming free listing offer for non store members. It was posted under the other thread asking about free listings, so thought it might be worth starting a new thread. It says invitation only, but ...

Weird feedback problem? Score -1 but no neg?

Hi guys It my other ID, feedback score was 2651. Then when I opened a new tab this morning, I noticed it became 2650. "oh sh*t ... a neg" I thought. But in the feedback page, I couldn't find any neg in sight, 100% positive. What's going on...? Just s...

Bad feedback on slow postage when the postal service is to blame and Express Post was not requested

Is there any recourse such as having poor feedback removed when a buyer who lives more than 3600 kilometres away blames the seller for the time it takes to get there? In my case, the article was posted less than 24 hours after payment was made and th...

Hijacked Account ?

Pretty much acting on a messenger capacity, would like some input, opinions, advice etc if anyone's around. Listing #1 - 330974093265 Listing #2 - 151406922924 Second one appears somewhat suspect, no account activity for more than 12 months, apparent...

Changing an invoice to a buyer

I just sold an item that had a flat postage rate as well as a local pickup option. The buyer made an offer which I accepted but opted for local pickup. I mistakenly sent the invoice which included postage costs (not sure how I would have removed it a...

Buyer requested I cancel

Buyer won an auction after three days said it was a mistake & can I please cancel transaction? If I do does that reflet on my ratings?

First tracking event after lodgement at PO

When an item has been lodged OTC at the PO and a tracking number issued, does anybody know what the next tracking event would be? Is the item scanned by the driver who picks it up to take it to the DC or is it not scanned again until it actually arri...

lots of sales to NORWAY ????????

I seem to be getting a very large number of sales and enquiries from Norway in the past fortnight. ( around 50 % of my international sales and 10 % of total sales ) It seems like this is the only place in the world that my shop lights are on and shin...

Can you find out how many followers you have?

I understand you can see how many followers another seller has, but where can you see how many followers for yourself?

Advice on how to proceed?

At the beginning of July I sold and sent an item to someone Yesterday I recieved the item back, marked return to sender on the 5th of september, two months after it was sent. The return to sender sticker said 'left address'. I'm confused why it took ...

Resolved! Whats a dummy listing.

Im interested in an item .. When you read the details it says he can do them for $117 free post but you have to ask him. When I asked him, he said he couldnt do free post but when i pointed out this in the listing ..REMINDER: THIS LISTING DOES NOT IN...

Resolved! Is Australia Post increasing prices this september?

Why is this stuck??

A buyer has bought several things from me and has requested a postage total, which of course is perfectly normal. I have sent the buyer an invoice 3 times showing the combined post, yet in my Sold page, it is still constantly saying in red Buyer requ...

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