refund requested

Sold an $500 item to USA with $100 shipping; zero FB buyer, account opened the same day.

Today I have a message asking for refund because they do not like some details, although there were detailed pics and description.  Sort of equivalent to saying "oh, I  wanted a barking kitten and you sent me a puppy", well, the listing said puppy and pictures show puppy and by the way kittens do not bark ....

I declined  the offer and pointed out that the description explains in details what she is buying, and what she claims she wanted actually does not exist, and sent it off.  And now it shows the case as closed.  There is no minus $600 in my PP as far as I can see.  Does that mean that is that?  Sounds too easy and fast. 

Or can she open another case for some other reason? 

Message 1 of 11
Latest reply
10 REPLIES 10

Re: refund requested

My bad... Missed the "no" minus $600 ๐Ÿ˜Š

Message 11 of 11
Latest reply