Community Member
Posts: 1
Registered: ‎04-16-2018
How can I return faulty notebook ?

Post office refused send the item bacause it contain a battery bigger than in smart phone.

Other Answers: 2
Community Member
Posts: 19,053
Registered: ‎02-27-2008
Answered
in reply to ziggnowa0

Contact the seller and see what they want you to do.

It may be the seller will accept the return after you have removed the battery.

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Honored Contributor
Posts: 23,319
Registered: ‎07-23-2006
Answered
in reply to ziggnowa0

Where do you have to return it to?

 

If it is to go overseas you will have to make enquiries about international couriers which can handle dangerous goods....it  is likely to be very expensive.

 

If it is within Australia and AP will not touch it all you can do is use a courier who handles dangerous goods.....again a very expensive process.

 

How was the item sent to you if it could not be sent with AP?