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Community Member
Posts: 10
Registered: ‎02-22-2010
Accepted Solution

Is anyone else experiencing "sorry we can't complete your request" when trying to log on to eBay?

I have problems every time I try to log in to ebay, or just changing pages, I receive a notice "sorry we are unable to complete your request, please try again later"

Community Member
Posts: 25,018
Registered: ‎08-21-2013

Re: Is anyone else experiencing "sorry we can't complete your request" when trying to log

in reply to robertybob-46

I get it on the odd occasion, but a page refresh always fixes it.

 

Community Member
Posts: 84
Registered: ‎02-04-2012

Re: Is anyone else experiencing "sorry we can't complete your request" when trying to log

in reply to robertybob-46

This has been happening to me since Friday last week.I can't sign in using Firefox.I can sign in using Google Chrome, but have limited actions on my account.I still can't open my listings or other sellers listings.There is another thread concerning this issue you can check out.

Community Member
Posts: 2
Registered: ‎07-22-2010

Re: Is anyone else experiencing "sorry we can't complete your request" when trying to log

in reply to kane1417

I have had the same problem go to firefox help, then "technical information" then "refresh firefox""

 

Community Member
Posts: 84
Registered: ‎02-04-2012

Re: Is anyone else experiencing "sorry we can't complete your request" when trying to log

in reply to greg0412

Thanks Greg, that did the trick, after refreshing the browser I restarted the computer, opened up Firefox (Re installed my Ad Block plus add on) then opened up E bay Australia and can now view my listings and other sellers listings, cheers.

Community Member
Posts: 10
Registered: ‎02-22-2010

Re: Is anyone else experiencing "sorry we can't complete your request" when trying to log

in reply to greg0412

Thank you Greg. That fixed it. I didn't know much... but thanks for educating me! I thought it could be eBay

 

 

Community Member
Posts: 2
Registered: ‎07-22-2010

Re: Is anyone else experiencing "sorry we can't complete your request" when trying to log

in reply to robertybob-46

if the problem still occurs or returns download and run "ccleaner" free download to clear cache