zoom function has disappeared from all my listings

Just adding my voice to the many that seem to have lost the zoom function on their eBay listings. It's been a problem all week. Frustrating, I have not sold anything this week which is unusual so I'm convinced this is the problem. 

Message 13 of 90
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Problem with uploading photos, enlarging and zooming

You are not wrong there,unable to zoom and with small items you cannot see the detail,told by ebay they are working on it like 2 days ago???
Message 21 of 90
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Problem with uploading photos, enlarging and zooming

Mmmmmm hmmmmmmmmmmm

 

Meanwhile they are still telling others 'there is no issue'

 

 

 

You'd think they would have all their bots set up with the same story at least Smiley Mad

Message 22 of 90
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Problem with uploading photos, enlarging and zooming

Confirming the zoom function does not work on desktop, but does still work on mobile ebay app.

Message 23 of 90
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Problem with uploading photos, enlarging and zooming

xsive67
Community Member

How do you fix the picture enlargment when looking at items for sale

Message 24 of 90
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Problem with uploading photos, enlarging and zooming

It's an eBay glitch.

Take a look at all the threads on it in selling and buying.

image host
Message 25 of 90
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Problem with uploading photos, enlarging and zooming

Or look here in Technical issues.

image host
Message 26 of 90
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Problem with uploading photos, enlarging and zooming

Indeed,

 

If like me you can't be bothered phoning them I'd suggest that people struggling with the issue send an email. Flooding their inbox's might help 🙂

Message 27 of 90
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Problem with uploading photos, enlarging and zooming

Email contact with ebay is rarely successful....they ignore the emails and you never get an answer, which is why the advice given on the boards is to ring them if it is important.

Message 28 of 90
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Problem with uploading photos, enlarging and zooming

Ebayy want us to pay more im guessing....cant buy anything without zoom!!

Message 29 of 90
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Problem with uploading photos, enlarging and zooming

czt-2013
Community Member

Almost two weeks and problem with uploading pictures (enlarged and zooming) is not resolved.
Number of calls to Ebay and nothing has been done, they put blame on you.

 

Last night the agent form the Ebay said my pictures are not matching Ebat policy. Must be 500 megapixels and I have only 460.
I checked my camera setting, it is 573 megapixels.

 

WHAT'S THE **bleep**!

Message 30 of 90
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