on โ10-12-2021 10:24 AM
I recieved messages from Ebay to update my I.D. info which inclduded photos of my drivers licence. I did all that was required twice and have now been told I have not done it and my account is on hold. What to Do???
on โ10-12-2021 10:42 AM
There are numerous threads about this on the boards, here's a couple of them :-
https://community.ebay.com.au/t5/Selling/ID-requirements-for-managed-payments/m-p/2411812
on โ10-12-2021 11:38 AM
Just make sure that the details that you registered on Ebay with match your ID docs EXACTLY, ie: no shortening of your name (which is what happened to me until I realised).
Also, I can't remember back from when I did it, but I think there are only certain formats and size which are accepted in the photo upload section.