Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Resolved! Watchlist categories not working.

Over the past 2 weeks I have only been able to save items to the main 'watchlist'.I have multiple categories in the watchlist menu, however there is no 'add to list' option on the item page, only 'watchlist'.I can open the different categories by goi...

List item

I am trying to list an item pressing on the blue tab to list. It then goes to how to list items in 4 separate boxes. I have listed many times before. Help!

User avatar by Community Member
  • 949 Views
  • 1 replies
  • 0 Helpful

Reviw bid window not showing confirm button

Information on the place bid screen is vertical, not horizontal. When you hit review bid button, the information is also vertical, making the confirm button out of vision/not allowing you to scroll down to the confirm bid button. I have tried on a di...

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User avatar by Community Member
  • 195 Views
  • 1 replies
  • 0 Helpful

Ebay Broken !

As soon as I close a pop up , the web page no longer functions ! I have tried 3 different browsers . Chrome / Firefox and AVG .. This has started just a few days ago !

User avatar by Community Member
  • 1979 Views
  • 3 replies
  • 1 Helpful

Downstream Service Failure in LDS

Hi, I am currently unable to edit 31 out of 250 of my ebay listings both via the web and the app. I am getting a service error stating Downstream Service Failure in LDS. I have tried usual trouble shooting (clearing cache etc) and nothing seems to be...

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Viewer Count and Listing Visibility Concerns

Hello eBay Team, I appreciate all the efforts to support sellers. However, I have noticed significant fluctuations in the viewer counts on my listings that don't seem to match my usual activity or changes I've made. I understand that eBay controls ho...

User avatar by Community Member
  • 257 Views
  • 1 replies
  • 0 Helpful

Listing Quality Report - Cannot locate

Apologies if this has already discussed.I have read the help files and looked everywhere accept the right place and I cannot locate the "Listing Quality Report" we are a Premium Store assuming this should be available to us? In Seller Hub I click on ...

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User avatar by Community Member
  • 184 Views
  • 1 replies
  • 0 Helpful

Resolved! International excluded bids still bidding

Hi, I have listed an item and excluded overseas locations. I have noticed that someone from overseas has bid.(not the top bid at the moment) I re-checked my ecluded locations and noticed that i missed checking 1 box. Yesturday i revised the listing a...

User avatar by Community Member
  • 330 Views
  • 2 replies
  • 0 Helpful

Ebay not staying logged in

My iPad updated a couple of days ago and now I’m having to log into eBay every time I want to use it. I’ve never had to do this before as it’s stayed logged in. I contacted chat help twice now and no help to fix the issueany clues ?

User avatar by Community Member
  • 273 Views
  • 1 replies
  • 0 Helpful

They're tinkering again

The feedback star colours are all over the shop. Right now I can see... 87 - red star100 - yellow shooting star1047 - red star2993 - green star3 - blue star8023 - turquoise star I'm guessing there may be some colour changes on the horizon. I wish the...

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Resolved! eBay app not working on Android 13 tablet

I read that only Android 10 and higher versions are supported. My tablet has Android 13 and yet Google Play states the app doesn't support it. My phone has Android 14 and the app runs fine. Does anyone have any ideas or suggestions?

User avatar by Community Member
  • 507 Views
  • 2 replies
  • 0 Helpful

Setting Buy It Now on a listing

Hello. When I click on the Auction button while listing an item ( To turn off auction. Button is highlighted blue ) I get kicked out of the listing screen, Well, this is embarrassing. We're sorry, but the listing tool isn't working right now. Please ...

User avatar by Community Member
  • 311 Views
  • 1 replies
  • 0 Helpful

Account Locked - NO PHONE CALL ACCESS/DISABLED

I need Ebay to unlock my account and stop being silly. I've had to change my password everytime I try to sign in because they are paranoid even though they are basically ignoring my password because they want to send me a text message code in order t...

User avatar by Community Member
  • 470 Views
  • 4 replies
  • 0 Helpful

Tracking update glitch

There is currently a known site glitch with tracking updates. While tracking is showing every scan along the way via the AP website, it still shows as pending and is not updating on eBay. It seems that this glitch is only affecting Registered Post tr...