Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Can't edit uploaded tracking numbers if a number is accidently uploaded incorrectly.

When ebay first introduced the feature of adding tracking numbers many years ago, for the first 18 months of the feature being live it was not possible to edit an incorrectly added tracking number. To make matters worse if the number uploaded was act...

Time away

I recently went away for 2 Months so I closed down my Ebay store for that time so no-one could Purchase any Items. I cancelled my Basic store so I didn't have to pay fees for no reason. During my time away Ebay had started taking $12.00 a week from m...

Can't pass captcha.

Hi,Due to an intelectual disability, I have problems passing the captcha process. How can I ensure that I do not receive this process again? Also, is there a phone number / email / chat for Ebay Australia these days?

eBay cockup

Hi, Can anyone explain why my purchases between September 2023 and October 2024 have all disappeared?

Resolved! First time seller and unable to get past this page when trying to continue as private seller

I click on "continue as private" and there is a circular icon with an arrow which rotates a couple of times and then disappears and then nothing. I tried doing this on the app and the exact same thing happens. if eBay could tell me why this is happen...

Screenshot 2024-10-18 121734.jpg

New listings not appearing in store?

I have listed 7 or 8 new items today and they will not appear in my store? My sellers hub definitely says they are active??....Also local pick up is being mentioned in my listing which I do not offer? Local pick up option is switched off for each lis...

Watchlist scrolling

I cannot scroll my watchlist after responding 'later' to the install app popup invitation.I don't want to install the ebay app on my phone, am I being forced to comply by ebay disabling the watchlist scrolling???

User avatar by Community Member
  • 555 Views
  • 2 replies
  • 1 Helpful

Contact

What is the easiest way to chat with ebay

User avatar by Community Member
  • 1041 Views
  • 1 replies
  • 0 Helpful

how can a person notify ebay of a bug in its systems?

For "pickup only" items, Ebay uses an old out-of-date postcode to work out how far away the item is, instead of my current postcode, and there appears to be no method by which Ebay can be contacted to notify them of a bug in their systems.