Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Listing Quality Report - Cannot locate

Apologies if this has already discussed.I have read the help files and looked everywhere accept the right place and I cannot locate the "Listing Quality Report" we are a Premium Store assuming this should be available to us? In Seller Hub I click on ...

image.png
User avatar by Community Member
  • 194 Views
  • 1 replies
  • 0 Helpful

Resolved! International excluded bids still bidding

Hi, I have listed an item and excluded overseas locations. I have noticed that someone from overseas has bid.(not the top bid at the moment) I re-checked my ecluded locations and noticed that i missed checking 1 box. Yesturday i revised the listing a...

User avatar by Community Member
  • 346 Views
  • 2 replies
  • 0 Helpful

Ebay not staying logged in

My iPad updated a couple of days ago and now I’m having to log into eBay every time I want to use it. I’ve never had to do this before as it’s stayed logged in. I contacted chat help twice now and no help to fix the issueany clues ?

User avatar by Community Member
  • 282 Views
  • 1 replies
  • 0 Helpful

They're tinkering again

The feedback star colours are all over the shop. Right now I can see... 87 - red star100 - yellow shooting star1047 - red star2993 - green star3 - blue star8023 - turquoise star I'm guessing there may be some colour changes on the horizon. I wish the...

1000042288.jpg

Resolved! eBay app not working on Android 13 tablet

I read that only Android 10 and higher versions are supported. My tablet has Android 13 and yet Google Play states the app doesn't support it. My phone has Android 14 and the app runs fine. Does anyone have any ideas or suggestions?

User avatar by Community Member
  • 528 Views
  • 2 replies
  • 0 Helpful

Setting Buy It Now on a listing

Hello. When I click on the Auction button while listing an item ( To turn off auction. Button is highlighted blue ) I get kicked out of the listing screen, Well, this is embarrassing. We're sorry, but the listing tool isn't working right now. Please ...

User avatar by Community Member
  • 328 Views
  • 1 replies
  • 0 Helpful

Account Locked - NO PHONE CALL ACCESS/DISABLED

I need Ebay to unlock my account and stop being silly. I've had to change my password everytime I try to sign in because they are paranoid even though they are basically ignoring my password because they want to send me a text message code in order t...

User avatar by Community Member
  • 478 Views
  • 4 replies
  • 0 Helpful

Tracking update glitch

There is currently a known site glitch with tracking updates. While tracking is showing every scan along the way via the AP website, it still shows as pending and is not updating on eBay. It seems that this glitch is only affecting Registered Post tr...

Ebay Checkout Keeps Crashing Preventing Payment to Seller

Have tried paying for multiple different types of items from different sellers over the last week and the payment page just keeps crashing preventing payment. Usually have to wait a few days before the issue resolves only for it to then just crash ag...

User avatar by Community Member
  • 404 Views
  • 3 replies
  • 0 Helpful

Ebay does not verify email address during sign up - tom, dick and harry...

Hi, I own a domain name e.g. mydomain.comEbay does not send validation emails on account setup so this allows every tom, dick and harry to use any email address on signup such as tom@mydomain.com, dick@mydomain.com and harry@mydomain.com.The problem ...

Issue: Sold count on listings missing

Today, I have noticed that listing pages no longer show the sold items count (used to be "qty remaining" / "qty sold"). Only current quantity is showing. Is it just me?(Shows the same in different browsers.)

Paypal Link not available in Accounts Tab

Ive gone to the accounts Tab and theres not link to PayPal in Payments. Only has "Add credit or debt card " in which i have done. Google AI - and Microsoft Edge, and Ebay Help have indicated a tab to do this. Thanks.

User avatar by Community Member
  • 353 Views
  • 2 replies
  • 0 Helpful

Having a problem listing an item as buy it now only.

When I try to switch off the auction option toggle I get this message:Well, this is embarrassing.We're sorry, but the listing tool isn't working right now.Please try again later.Go to Selling main pageCopyright © 1995-2025 eBay Inc. All Rights Reserv...

User avatar by Community Member
  • 474 Views
  • 2 replies
  • 0 Helpful