Technical Issues
When you experience a technical issue on eBay, we want to know. The eBay team will reguarly check this board for reported issues.
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Ebay Checkout Keeps Crashing Preventing Payment to Seller

Have tried paying for multiple different types of items from different sellers over the last week and the payment page just keeps crashing preventing payment. Usually have to wait a few days before the issue resolves only for it to then just crash ag...

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  • 396 Views
  • 3 replies
  • 0 Helpful

Ebay does not verify email address during sign up - tom, dick and harry...

Hi, I own a domain name e.g. mydomain.comEbay does not send validation emails on account setup so this allows every tom, dick and harry to use any email address on signup such as tom@mydomain.com, dick@mydomain.com and harry@mydomain.com.The problem ...

Issue: Sold count on listings missing

Today, I have noticed that listing pages no longer show the sold items count (used to be "qty remaining" / "qty sold"). Only current quantity is showing. Is it just me?(Shows the same in different browsers.)

Paypal Link not available in Accounts Tab

Ive gone to the accounts Tab and theres not link to PayPal in Payments. Only has "Add credit or debt card " in which i have done. Google AI - and Microsoft Edge, and Ebay Help have indicated a tab to do this. Thanks.

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  • 352 Views
  • 2 replies
  • 0 Helpful

Having a problem listing an item as buy it now only.

When I try to switch off the auction option toggle I get this message:Well, this is embarrassing.We're sorry, but the listing tool isn't working right now.Please try again later.Go to Selling main pageCopyright © 1995-2025 eBay Inc. All Rights Reserv...

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  • 463 Views
  • 2 replies
  • 0 Helpful

Update personal information

Hey I’m trying to update my personal information but when I upload files it says the file is less than the minimum 100kb needed and eBay doesn’t have a phone number or anyone to call so this is my last resort. And I have payments which are held until...

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  • 308 Views
  • 1 replies
  • 0 Helpful

Invites

I am having error accepting permission to access other account invites through my email account does any body experience this?When i try to click the invites it routed me to this page 

Screenshot 2025-04-10 at 1.46.54 PM.png
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  • 2709 Views
  • 1 replies
  • 0 Helpful

Upload Draft CSV File - Fail Fail Fail.

I’m receiving repeated BAF.Error.3 – Invalid Feed Type errors when uploading eBay official Drafts CSV Template via Seller Hub (https://www.ebay.com.au/sh/draft/upload). I’ve:Downloaded a fresh template using the “Get template” buttonLeft header and i...

Resolved! Messaging - buyers cannot reach me

Hi,Would appreciate it if anyone has anyone ideas or guidance on an ongoing (for months) issue I have had regarding messaging. If a buyer has not purchased from me, but wants to ask a question, it seems I am not able to be contacted by many potential...

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  • 445 Views
  • 5 replies
  • 0 Helpful

Have been charged $715.69 from '(eBay O) London'

Hey everyone, so I get home from work at 11:22 then my phone gets a message from Commbank saying that i have spent $715.69 from eBay, right now its currently pending I have sent a dispute to my bank but what I am very unaware of is how and why eBay h...

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  • 2453 Views
  • 14 replies
  • 0 Helpful

eBay is screwing up my listings

A couple of weeks ago, I noticed eBay had removed some of the embedded images from my listings. While a massive inconvenience and extremely time consuming, it wasn't difficult to revise each listing and replace the images. Then in the evening of Thur...