session expired ending up to commit twice?

[bubbadamaged]

I was buying a item on ebay so i did commit to buy then the next page the session expired so i clicked the link to retry it had purchessed the same item twice so i removed 1 of the items from the list and bought it, ok thats was alright until i looked at my cart afterwards i have ended up commiting to buy the same item again.

anyone else having this problem?

it sure got me and im annoyed at ebay.
.

[kopenhagen5]

As much as eBay has many glitches, this sounds more like a drop out of your internet.

[brerrabbit585]

Did I get this right? You bought an item, then you bought it again, discovered you'd bought it twice so you then bought one of them again (a THIRD time)?

If there's ever a glitch when you're in the middle of buying something it pays to check both your purchase history and your paypal account before you proceed. I had a problem buying from another site yesterday and didn't know whether the purchase had gone through so the first thing I did was check my paypal account. I waited probably 5 minutes to make sure it hadn't gone through and only then did I go through checkout again.

[bubbadamaged]

no i commited to 1 item then on the next page it said the session expired so i clicked that blue link to retry and that's when i had noticed i've commited to buying 2 of the same item, so i removed one of the duplicated items from the list before buying and bought just the 1 item, now i have the other as a unpaid item in my shopping cart that i cant get rid of.

[enigmabear]

If you have committed to buy, you can't just remove it

If a buyer has committed to buy something, only the seller can cancel it 

And they are under no obligation to do so 

[*tippy*toes*]

Contact the seller and explain what happened and ask nicely if they would be willing to cancel the second purchase. If they agree, do your bit by accepting the cancellation when it appears in your inbox. I can't tell you how many times buyers have asked to cancel, the seller agrees, then the buyer ignores the cancellation email. The seller then has to wait 8-10 days for it to time out before they can relist the item. Very annoying!

[bubbadamaged]

i've tried to contact seller after it happened, it has been now 4 business days since i tried to contact the seller, the seller has sent the item yesterday and has'nt got back to me on the other duplicated item in my basket. do i ask again?