New changes to our Prescription and Over-the-Counter Medication Policy

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From 19 October 2022, new changes to our Prescription and Over-the-Counter Medication Policy will go live. 

What’s changing

If you’re a seller with a current listing in the Over-the-Counter Medications & Treatments category, these changes will help ensure you’re compliant with Australian regulations and that buyers can confidently purchase medication on eBay.

Changes to the Prescription and Over-the-Counter Medication Policy include: 

• Only business sellers will be allowed to list Over-the-Counter (OTC) Medications.
• Selling pharmacy medicine will now be allowed, but only by pharmacists that have been pre-approved by eBay under the new Pharmaceutical Policy.   
• When listing medications, the relevant Australian Register of Therapeutic Goods (ARTG) number (AUST R or AUST L) will be required — clearly included and displayed.
• Complementary Medicines listings must also include the relevant Australian Register of Therapeutic Goods (ARTG) number (AUST R or AUST L). 

Next steps

Read the Over-the-Counter Medications & Treatments Policy for all guidelines for selling.

Also, please note that from 19 October 2022, we will be removing Over-the-Counter medicines sold by private sellers.