I had the same problem with Telstra and energex, told them my husband had died and they said they could not talk to me because the account was in my husbands name.

My friend who was with me grabbed the phone off me, because I was losing it big time.

A short while after my mum died their bank sent out new Visa cards - in separate envelopes - one for her and one for my dad. Because he knew what was in her envelope, Dad simply wrote on it 'Customer Deceased Return To Sender' and put it back in the mail box. A couple of months later two advertising flyers arrived from the same bank - again in separate envelopes, one addressed to him, the other addressed to THE DECEASED CUSTOMER.

You'd think that Customer Relations, or Customer Service would have a clue ... wouldn't you? 

Life After Death

"Do you believe in life after death?" the boss asked one of his employees.

"Yes, Sir." the new recruit replied.

"Well, then, that makes everything just fine," the boss went on. "After you left early yesterday to go to your grandmother's funeral, she stopped in to see you."

My grandmother got called for jury duty twice at  age 94 she died in March.. she was called in April and then fined for not attending.

It was sorted out, a death certificate faxed and apologies provided. She was selected for jury duty again in September... and surprisingly.. did not attend again 😐 and was duly fined in October

... The sherriff.. finally lobbed about March the next year at my mums house... Mum said that "she had moved" and he followed Mum and I  around in the car to Grandmas new address

....the local cemetary...

crikey she gave it to him at the gates after producing the paperwork from the first incident..

I can't imagine why they would request a live person to be a jury person at age 94.. let alone a dead 94 year old..

Life After Death   "Do you believe in life after death?" the boss asked one of his employees. "Yes, Sir." the new recruit replied. "Well, then, that makes everything just fine," the boss went on. "After you left early yesterday to go to your grandmother's funeral, she stopped in to see you."

:^O:^O:^O

....the local cemetary...   crikey she gave it to him at the gates after producing the paperwork from the first incident..   I can't imagine why they would request a live person to be a jury person at age 94.. let alone a dead 94 year old..

You've got to wonder how some people get jobs and keep them   :^O

This topic has certainly been around before, I thought it was familiar. Still a funny though and certainly true of bureaucracy gone wrong.

http://www.snopes.com/business/bank/deadcard.asp

http://blog.beliefnet.com/watchwomanonthewall/2011/11/hum%E2%98%BAr-or-not-cancel-your-credit-card-before-you-die.html

http://www.noelgallagher.com/forum/viewtopic.php?f=7&t=1606