Re: Customer Support unavailable for eBay.com.au

joanna_oz · ‎15-10-2013

Earlier today an earthquake hit the Philippines near the city of Cebu. Many of our dedicated Customer Support employees are based in this region, and our thoughts are with all of them and their families as they deal with this disaster.

The office building where our employees are based has been evacuated. However, we are pleased that no employees are believed to have been injured or harmed.

As a result of this disaster, our phone, chat, and email customer support operations will be temporarily unavailable. We are working to get support in place and ask for your understanding and patience while we work through this.

You can still visit our Online Customer Support portal for any queries or help you may need.

Thanks for your understanding

The eBay team

twinkles**stars · ‎15-10-2013

Thank you for letting us know and I hope everyone is ok

lionrose.7 · ‎15-10-2013

I hope every one is OK XXX

purple_haize · ‎15-10-2013

Hoping everyone is okay & thankyou for letting us know.

catsnknots · ‎15-10-2013

I hope that everyone is ok... and that their homes and family are safe..

azureline** · ‎15-10-2013

I hope they are ok too....... why the 2 threads and one is pinned?

acacia_pycnantha · ‎16-10-2013

The last time I sent an email to ebay Customer Support, they replied with a copy of my email which I sent to them, . . . and that was it.

acacia_pycnantha · ‎16-10-2013

I also feel sorry for the damage and injury caused to people in the Philippines by that earthquake.

acacia_pycnantha · ‎16-10-2013

I only posted to this thread, not the identical duplicate, yet my posts appear on both threads.

ebay, gotta love em . . . 'else a person could go mad.

polksaladallie · ‎16-10-2013

Good luck to anyone who has a Telstra problem today. That is if that call centre is in the same area.