How is asking a customer to open their bag on exit.. badgering them.? it is not as if they are required to sell them a life insurance policy at the same time.

Post Office staff doing Passport applications.. try to badger their customer into taking out their Travel insurance policies

Staff in banks.. badger their customers into taking out insurance with them..

I would rather open up my bag on exit, than put up with the above sort of badgering.

I was talking about upselling that seems to be the trend since macca's started the do you want fries with that.

Again, the customer has a choice which business/shop/food outlet they enter.

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@am*3 wrote:

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@the_hawk* wrote:

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@mugssy65 wrote:
If you don't allow them to look I believe they can request you go with them to an office and the police will be called to compel you to reveal what's in your bag. What's the big deal? In my bag I have... 1 purse, 1 mobile phone, 1 set of car keys, 4 old recites, 1 packet of gum, 1 lipstick, a small roll on deodorant and a hair brush.

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they have no special powers, they could make a citizens arrest but that would get the company sued for unlawful detention (false imprisonment ) and a number of other things for many tens of thounsands of $$ when they found nothing.

 

 

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Who would do go through that procedure though, (customers with no stolen goods in their bags) and why?

 

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you go to a lawyer who then sues them on your behalf, lawyer makes lots of money, you make lots of money and shop gets lots of bad PR 

even bank tellers have targets to reach now, they push insurance down your throat

Take a 'special' type of person to go to those lengths.

I think meep asked above  - has anyone in Australia ever done that or is it just a  fantasy some people have?

I object not that it is likely to happen to me, I don't carry a handbag I put everything in my pockets.

But I believe the majority of people are not theives so why search everyone for a minority of people.

I have a b&m store and never even thought to ask to look in people bags these shops should hire more staff, you can actually tell who is trying to steal from you anyway, even then I don't ask to search, I just make sure they don't have the chance to pinch.

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@donnashuggy wrote:

even bank tellers have targets to reach now, they push insurance down your throat

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Yes, they do.

I was embarrassed in the PO, when I was at the counter next to a person getting their passport application checked. The PO staff member asked him if they had their travel insurance yet and when he said 'No' she proceeded to give him a run down on their policy and they would get 10% off ( the PO policy was probably about 25% dearer than you would get elsewhere anyway).

He didn't seem keen, and all the customers in the queue could hear the conversation. I call that badgering.