replying to OP.....apaols as have not read all posts......so might be repeating info already provided.

Anways, ref WA, am in a major regional city....last time we needed crutches for a family member, prob 2 yrs ago....the hosp would not provide any. We were told to go to a local/independent 'shop' that provides (purchase/hire) aides....w/chairs etc. Had to pay a hefty deposit and a hire fee (min hire of 1-2 wks from memory). Quality was OK,condition fair.

Had to get the injured family member home w/out crutches to hop around til place opened the next morning......