Re: Import Tax - Refund

nb-au · ‎13-06-2019

Why is it so hard to refund the import tax?

Why should the buyer have to absorb the costs for misleading listing practices from an incompetent seller who also had sent the wrong item?

Why can't I talk to an eBay Representative from Australia and not an Overseas Call Center that has no idea about the consumer laws in Australia?

twyngwyn · ‎13-06-2019

what is the item number?

kopenhagen5 · ‎13-06-2019

Use the eBay MBG provided you paid via PayPal.

Edit - Are you the buyer or seller ?

lyndal1838 · ‎13-06-2019

If the seller refunded the item price without you opening an ebay dispute they are not responsible for the import charges.

The seller used the GSP and all shipping and import charges went to Pitney Bowes.

You should have used to ebay dispute system to ensure the refund of the shipping and import charges.

nb-au · ‎18-06-2019

@kopenhagen5 wrote:
Use the eBay MBG provided you paid via PayPal.

Edit - Are you the buyer or seller ?

buyer - i have raised a MBG. eBay are saying they are waiting for the Australian Taxation Office......

@lyndal1838 wrote:
If the seller refunded the item price without you opening an ebay dispute they are not responsible for the import charges.
The seller used the GSP and all shipping and import charges went to Pitney Bowes.

You should have used to ebay dispute system to ensure the refund of the shipping and import charges.

Yes, I'm waiting on the refund for Pitney Bowes... apparently it was approved mid May, but I was never credited the charges in PayPal.

Now, apparently eBay are waiting for the ATO (see above)

jfnewmilns_9 · ‎20-06-2019

I'm the owener of this stuff, yrs you steal it

lyndal1838 · ‎20-06-2019

Interesting situation. How did the OP steal your items?