PayPal advised: based on the sellers response we have declined your claim. They did not detail what that response was. I've been going around in circles at PayPal. As I paid through PayPal (using my credit card) any refund goes back to my PayPal account, and PayPal then credits my card. Thanks

Hi Thanks. The item wasn't purchased on eBay. Sorry for any confusion. I've found the community here helpful in the past. That's why I put my question here.

Perhaps, didn't know they had one. In any event, I like eBay's forums very much. Thanks.

Yes, I've apologised for any confusion.

scamming thieves is the reason i decided to stop selling here - this is all too common, funny thing is the scammers are trying the same thing on other sites using paypal chargebacks

I'm not a scanner. I paid for an item ($199), it came with major manufacturing faults, seller agreed for the return and said they would refund, item returned with tracking, no refund from seller, PayPal claim rejected. It seems PayPal will only honour eBay purchases. My claim lodged at paypal was described as receiving defective goods. After receiving all supporting docs from me, PayPal changed the reason for my dispute to be that I had not received s refund. They did this without my authority. They also said the item isn't covered by its buyer protection policy. It was a furniture piece.