You're not happy, it isn't operating as you expected.

I think you are obsessing about the manual and whether or not the thing is working as it should because the manual seems to suggest otherwise. It actually doesn't matter.

There is no way ebay is going to bother reading the manual to make a decision.

All you have to do is open a not as described claim with ebay. State that it is not working as described. Don't admit to confusion. Just that it is not functioning properly.

You should win the claim and as others have said, as long as you escalate, you should get a refund. Don't close though till there is a resolution. If the seller offers a partial refund for instance, wait till it arrives.

Now is the time to act, don't wait around hoping a warranty will work (it probably won't, as you've seen from the evasive replies you have had), not when you can get a refund.

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@simbaroo*1 wrote:

I read the eBay product listing and it doesn't state exactly how the product works so l can not claim that product is not as described.

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This is all they have in the description about how the solar panel and battery work, however I don't know if this was the wording at time of purchase:

"The Fountain features a 4-tier bird bath with water cascading down all the way. The 3W polycrystalline solar panel is weather proof and charges up a rechargeable lithium battery..."

In other words, they don't explicitly say that the solar panel directly powers the fountain, only that it charges the battery.

-But- The subitle clearly states  "✓LED Lights ✓Back up Battery ✓5M Cable ✓Easy Setup". This is part of the description, and certainly far easier to spot than the description quoted above. Back-up battery indicates it's a back-up power source (unless it comes with a spare battery), and from that most people would assume the solar panel is the primary power source.

In case you need to argue it with eBay.