Combined shipping request

dunk_c
Community Member

on ‎19-04-2022 04:28 PM

Why is it that I have to commit to buy from a seller BEFORE they tell me the combined shipping total? How is this standard commercial behavior!

papermoon.lady
Community Member

on ‎19-04-2022 04:30 PM

You can contact the seller before requesting a total from your cart and committing to buy. I have done it many times when I was not sure how much it would be.

twyngwyn
Community Member

on ‎19-04-2022 04:38 PM

maybe, they'd like to give you a discount.....depending on how much/many you buy???

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dunk_c
Community Member

on ‎19-04-2022 04:45 PM

My point is that you have to COMMIT TO BUY before knowing what the total cost would be

papermoon.lady
Community Member
In response to dunk_c

on ‎19-04-2022 04:48 PM

I ask sellers how much it will be in a message, and if I agree I add the items to my cart and officially request a total (and yes, I commit to buy).

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dunk_c
Community Member
In response to papermoon.lady

on ‎19-04-2022 04:50 PM

Thanks but this not the way eBay is set up to work.  I have done what you suggest before but there is a dedicated mechanisms in the cart to request the total.

twyngwyn
Community Member
In response to dunk_c

on ‎19-04-2022 04:50 PM

I offer combined postage......if a buyer messages me with the items they want to purchase & ask for cost, I will give them a combined postage total....will your seller not do that??

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dunk_c
Community Member

on ‎19-04-2022 04:58 PM

Sorry everyone, I am hoping to get a response from eBay technical support about this.  Do they monitor this forum!

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sandypebbles
Community Member
In response to dunk_c

on ‎19-04-2022 04:59 PM

Nobody from ebay reads the forum (including anyone from tech support, despite the blurb that goes around about them 'checking for issues)

papermoon.lady
Community Member

‎19-04-2022 05:06 PM - edited ‎19-04-2022 05:06 PM

The reason why they ask buyers to commit to buy is that the seller cannot send them a combined postage invoice if they don't commit to buy - because basically that's what it is (they send you an invoice when you click on "request total").

If you have a question about how much it is before buying, you just ask the seller. Maybe it is not expressed very well, but "request total" basically means "send me a combined postage invoice", that's why you have to commit to buy.

(No, eBay representatives don't read here,)

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