How did it get damaged?

Did it arrive that way due to being poorly packed?

Was it damaged through normal use?

Did the eBay ad say is was as new/near new/Excellent/good/mention damage?

Have you communicated with the seller?

What was the last estimated delivery date?

Literally, nobody here can answer you with no information 

More information needed to give you a relevant answer.

How long ago did you receive it ?

What was the final ETA of it ?

Have you tried opening a case with eBay's MBG ?

Edit. Snap Sandy.