Verification when searching not user friendly

padraicpaul91
Community Member

on ‎19-10-2024 01:41 PM

I am a little annoyed when I am searching in recent times.

When I wish to search through a sellers listings, I am asked to verify that I am not a robot by clicking which photos are a panda, bike, traffic etc.

However, this has occurred multiple times with the same seller in the same search. Worse still, after the verification, I am taken back to page 1 each time.

Not happy eBay.

0 Helpful

sandypebbles
Community Member

on ‎19-10-2024 01:50 PM

Then you need to tell eBay how you feel 

 

Or turn off your VPN when searching

 

Or clear cookies/cache etc etc

 

Or try another browser 

 

Or incognito 

 

Or not do things that makes 'eBay' think you are a robot

 

 

twyngwyn
Community Member

on ‎19-10-2024 05:31 PM

I get it EVERY time I clean my computer 

sugar249
Community Member
In response to twyngwyn

on ‎19-10-2024 05:41 PM

@twyngwyn wrote:

I get it EVERY time I clean my computer 

Must be the brand of computer wipes you use.  I use my glass's wipes and works fine.

*casey*
Community Member

on ‎19-10-2024 06:39 PM

See if this helps.

 

Log out and try the two different sign in links  recommended by eburtonlab (an expert) in this thread:

 

https://community.ebay.com.au/t5/Technical-Issues/Trying-to-login-into-eBay-now-on-multiple-days-An-...

boozlefoot
Community Member

on ‎19-01-2025 06:52 AM

This verification is a good idea, but does not work for me.  It is an inconvenient system, and it is also full of bugs.  I have tried to contact eBay regarding this system not accepting/reverting to a new verification page with no success.  As a veteran eBayer, I'm now leaving to other online shopping platforms. Shame.

0 Helpful

sandypebbles
Community Member
In response to boozlefoot

on ‎19-01-2025 08:39 AM

So long

 

Really no need to tell other members you are leaving

 

Especially when several suggestions have been made on how it can be avoided