Yes all stowed away in their own folder.

Asking chat, was the email address he got in the message I just sent masked or not. No clear answer.

The policy says that email addresses sent via messaging are changed to an Ebay address so no doubt he plans to use that as an excuse for further delay.

Oh and chat are now telling me to wait for the, guess what......return label!

Member to member contact policy:

https://www.ebay.com.au/help/policies/member-behaviour-policies/membertomember-contact-policy?id=426...

If you click on his store and go to ABOUT,  you will see his name, address, email, phone number

Maybe it's different in the UK (because he's a registered business) but I would have thought putting all that info out there, he's probably avoiding fees

He knows and exploits every trick there is. He isnt worried about the investigation because he has continued his games even though I warned him about him having been reported. He knows nothing will happen.

"He had 2 days to send them, so didn’t keep his end of the bargain, technically Not As Described".

As he marked it as sent untracked shortly after the order was made (possibly within 2 days) could he not argue that he did send it then and that it got 'lost' in the post and that is why he sent a 'replacement' (even though he was asked for a refund).

If he can successfully argue that he did send it untracked (without being able to prove it) he could theoretically make significant deductions for the return. Ebay has promised I will get a full refund with no deductions and that he will be liable for the cost of return if he wants it back .  But their promises, even in writing, don't seem to be all that reliable in the face of someone who is running rings around their system.

So does claiming to have sent it international untracked (especially where the listing did not state that was the method AND I objected to that method straight away, by messaging him at the time), give him a way to excuse himself for not having sent it until after the due date?

Is untracked ever an available excuse/proof of posting acceptable to Ebay on appeal by a seller?

Thanks for that.

It seems, barring any more conjuring tricks involving sleight of hand and further devious knowledge of the Ebay procedures and rules, which even you good people haven't seen before, there may be light at the end of the tunnel.

He can't get out of paying for the return (if he wants it back).

If he does arrange to get it back, he can't make any deductions and has no real chance on appeal.

I think that all that he is now holding in his hand of cards, is the ability to delay sending the return postage until the 17th, then delaying the refund until the last minute. To do so after all this, shows what a petty, small-minded person he really is.

He also does run the risk of Ebay taking action against his account and for what benefit, I really don't know.

You could always ask for another $3K to cover the airfare and expenses required to use the label you were provided.

Just asked chat if Ebay will cover the fuel cost of the 80kms in travel to go to the PO twice....no deal.

Although I think AU consumer law states that in this sort of situation, the buyer should not have to suffer any associated expenses when returning an item.

....and frankly Bradford is not a place I ever want to visit. A total dump. At least I can rest assured that his karma has already provided him with a lifetime of suffering by living there.

Chat told me this morning that this sort of case is very rare. I asked him, "so if this case is unusually awful....then why is he still able to sell on Ebay?"