There’s a difference between reporting a seller and opening a refund case.
eBay will not open a refund case upon receiving a report from a buyer.
• The report function is (ha ha, rather sardonically) to alert eBay to bad seller behaviour with a view to correcting or sanctioning the behaviour.
• Opening a case/dispute/return is so that you, the buyer, can be refunded if the item isn’t as described or doesn’t arrive.
I echo what sandy had said. Hopefully you didn’t click onto the link. If you did, you should have a computer technician check your computer (or whatever device you used).
For buying a phone, you’ll be best off buying from an Australian business, one authorised to sell phones, who won’t try anything shonky, and who can give a genuine warranty.
