Live Chat

gypsy_flowerchild
Community Member

on ‎18-01-2014 04:45 PM

Do they still have the live chat programme on ebay? Ive been going round in circles trying to find it 

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zelly888
Community Member

on ‎18-01-2014 05:20 PM

Seems to have disappeared

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phorum_junkie*
Community Member
In response to zelly888

on ‎18-01-2014 06:20 PM

It is still there under Customer Support > Contact ebay tab > Choose from Buying, Selling or My account > choose the option closest to what you want then you will get the contact options of phone, chat or email

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It says in this book I am reading that by 2065 80% of women will be overweight.

See what a trendsetter I am?
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zelly888
Community Member
In response to phorum_junkie*

on ‎18-01-2014 07:44 PM

Tried that before I answered OPs query and guess what it just had an email option no live chat

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digital*ghost
Community Member

on ‎18-01-2014 08:18 PM

Some of the help topics in the Contact Us section don't provide all options, but if you pick another one you should come across one with a Live Help link before too long. 

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amber-eyed-girl
Community Member

on ‎18-01-2014 09:58 PM

As Digi says, try a different question to get a new set of contact options.

Sometimes live chat will not appear, if it is not available at the time.

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Buttercup: You mock my pain! Man in Black: Life is pain, Highness. Anyone who says differently is selling something.
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paulibeverlyhills
Community Member
In response to zelly888

on ‎03-04-2024 05:36 AM

Correct. eBay c.s. sent me an email explaining an eBay situation.

Said to contact back if I had further comments. Wrote a reply and twice

received message saying LIVE not available. Went to Help &Support,

only could talk to bot, or seems like a bot. Asked for phone call. Reply

was to send email & wait 24-48 hours for response.So where prior you

could get a c.s. to phone you, this option appears to be diminishing. Perhaps

they are running lean & don't have enough live people to respond to volume.

Not good situation, but maybe this is just temporary & will clear--let's hope.

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sandypebbles
Community Member
In response to paulibeverlyhills

on ‎03-04-2024 05:50 AM

It is over ten years since the person you are replying to asked

 

I hope they are not still waiting

 

And no, 24-48 hours is the scripted response to everything as,Ed by anyone

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