"yes interesting! dont forget - quotes/estimates are legally binding."  estimates legally binding??????  really???? care to google exactly what estimates means?

the last time i had a business, i included packaging as mark up on the item not the postage!

wow, what an unfair business practice.  Some of my clients have goods purchased from me installed by me, some pick up the item, some have courier delivery and some are posted.  Each delivery method, or installation, requires different packaging.  Are you saying i should put the cost for postal packaging onto all my goods?  Pity the poor client who opts for installation or pick up then.

also, my terms of business are LEGAL and binding if you buy off me.  I have spent a lot of money with a legal firm whom specialise in just that for businesses.  NO THEY DO NOT HAVE TO BE VERIFIED THROUGH A COURT OF LAW