case resolution not working

remmirp
Community Member

Seller has opened a cancelled transaction case and everytime I click to 'respond' it says "Case information unavailable, try again another time"
I want this dispute sorted before it's too late!

remmirp
Community Member

I managed to do it on my phone, not PC

Usually the case will closed automaticlly by the seller some time later,as he need to get back his transaction fee.
So far.

You are giving chinese sellers a bad name.

image host

The word "t*sser" comes to mind kopes, would match the lousy feedback the poster/seller/advertiser has.......................

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"Start me up I'll never stop......"

I paid for a product from plowlive-fr to the value of $39.95. on 6th July 2014

 

I contacted them on numerous occasions saying that I hadn't received product.   I was told that the product has been sent again and to wait a further amount of time. 

 

I waited that time and longer and was then told they would refund through PayPal - it has not been refunded.   Now because I kept waiting - the resolution time has passed through Paypal and also Ebay.   Where does that leave me now.  

 

I have contacted seller, but now am getting no response.

 

Pamela Gibson

Unfortunately Pamela you have left it far too late for a dispute through Paypal or to be able to leave feedback for them.

 

Your only chance is if you funded the purchase with a credit card you may be able to do a chargeback through your bank, but after so much time you may be out of luck even doing that.

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"Start me up I'll never stop......"