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on 19-02-2015 12:34 PM
That was the point I was trying to make, if it's supposed to take 2 weeks and it takes 6, how is that my problem? You have sold a few things, how would you feel if you'd done everything right, posted within a few hours of payment, there is some delay in the postal system and it took 6 weeks to arrive instead of 2, then your buyer turns around and negs you and blames you because it took so long to arrive?
If your seller hasn't posted overseas before, maybe they didn't KNOW that it would be slower than USPS. Especially as I said earlier, they see the word 'priority' and assume that it will be faster because they think it takes priority over regular mail. It's a very common misconception. Also, sometimes GSP is quicker than USPS. It depends on when the item gets to Kentucky. If there is a full shipment ready to go, then it will be shipped out the same day as it arrives there. If a shipment left the day before, then it might sit there for 2 weeks until they get a full shipment, before it gets sent.
Here's an idea, why don't you contact your seller and ask them to check they sent the correct tracking number. One of my sellers missed a digit out of the tracking number a couple of weeks ago. It had 4 x 3's in it and they only put in 3. Easy enough mistake to make, especially if you have a lot of orders to go out. Your number had a lot of zero's in it, maybe they put one less or an extra one by mistake..
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on 19-02-2015 10:44 PM
I assume your not a seller kuromusha1, GSP also amongst other things offers the seller some sort of protection against defects from postage price and speed etc. Often sellers are punished by buyers for things relating to postage that are totally out of the sellers control.
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on 19-02-2015 11:36 PM
@breamandbass wrote:I assume your not a seller kuromusha1, GSP also amongst other things offers the seller some sort of protection against defects from postage price and speed etc. Often sellers are punished by buyers for things relating to postage that are totally out of the sellers control.
Apparently the sellers do have full control over delivery times............ I think it was actually my fault that a mail truck crashed en route to WA a few months back. I think it had something to do with me sleeping through the alarm one day.
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on 20-02-2015 11:14 AM
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on 21-02-2015 01:41 AM
Awww, but sometimes it's fun CQ!
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on 21-02-2015 09:20 AM
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on 21-02-2015 10:23 AM
Generation "I always get my own way because no-one has ever told me no" or Generation "I've always had everything given to me that I want otherwise I'll chuck a tanty".
I don't think some people realise that the seller/buyer they are threatening could quite easily come to the forums and see exactly what they are up to. Just because the seller is overseas, doesn't mean they won't pay a visit here. I've seen a few sellers just suddenly materialise from nowhere and see what their buyers are up to.
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on 21-02-2015 10:56 AM
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21-02-2015 11:20 AM - edited 21-02-2015 11:21 AM
@littlepuss3 wrote:
What an absolute rip off these US Global posting costs. I wanted a little 10ml bottle of essential oil. The postage...$21.10! It just puts customers off and sellers wont get sales. Fix this for goodness sake!
Ebay have got themselves nicely covered when it comes to criticising the GSP. Sellers use it and it sucks for buyers but it's not the sellers' fault that postage costs are grossly inflated and parcels could probably arrive faster on a rowboat than handled by Pitney Bowes.
If only there was a star to check for eBay's service....separate from the seller. Then eBay can be dinged for the GSP's poor service.
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on 24-02-2015 08:39 PM
You guys are confusing me.
Are sellers compelled to use GSP when listing an item for international buyers?