How do you close a case?

negrau5
Community Member

To be more specific, how do you close a return case?

apcass
Community Member

I would also like to know the answer to this. Seller sent wrong item.  I have returned it and the seller has sent the correct item.  Now sie is asking me to close the return and I have no idea how to do it.  Ebay instructions are hopeless.

If it's an eBay MBG case, click on "case details" in the purchase history and there should be a "close case" icon showing there.

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