Can't load cart

galla2016 · ‎03-02-2016

All day today I've had this message when I click the cart button (top right) in order to pay for some stuff in there from yesterday (I have a 15% off voucher that expires today):

"We're unable to load your cart. Please try again. If the problem persists, contact Customer Support or send us feedback."

I chatted to ebay about 10am and was told "others are having the same problem" and that it's with the technical dept, but it hasn't been fixed yet. I was advised to checkout via Purchase History but if I do that, I can only use my voucher on one seller. I want to use it for the entire cart.

Can't be doing sellers much good to have the cart system out of action for 6+ hours.

lyndal1838 · ‎03-02-2016

It is not a new problem...it has been happening since before Christmas and has been "being fixed" since then.

It cost me a second postage fee last week when I had to pay for 2 separate items from Bing Lee using the discount voucher instead of combining them in the cart.

twyngwyn · ‎03-02-2016

This seems to be a constant - sellers hate the cart - it is less than poor

galla2016 · ‎03-02-2016

Hadn't realized it's an ongoing problem. I'm a Top Seller under another ID and the cart on *that* account was fixed earlier today.

twyngwyn · ‎03-02-2016

just check for 'cart' in the forums and you'll be inundated

galla2016 · ‎05-02-2016

Just venting but it's now been more than 48 hours since my cart stopped loading. I have 20 items in there and I can't buy them. I don't even remember what half of them are so I can't go back and "buy" them and check out via Purchase History (not that I want to do that, because I have a voucher I can only use with the cart).

Have chatted 3 times to ebay, "soon soon soon" they say...

This is ridiculous. The cart on my other account is working fine.

phorum_junkie* · ‎05-02-2016

Have you tried using a different browser?

____________________________________________________
It says in this book I am reading that by 2065 80% of women will be overweight.

See what a trendsetter I am?

galla2016 · ‎05-02-2016

Yes - Neither Chrome or Firefox work. Also tried logging out & in again.

galla2016 · ‎05-02-2016

and cleared cookies