lyndal1838
Honored Contributor
In response to davidc4430

on ‎28-04-2016 03:32 PM

@davidc4430 wrote:

this is my worry,

i wrap/pack my sold item in a way i'm quite sure will get to my buyer in good condition. sure there allways a horror story of parcels getting crushed.

then my parcel get sent to a center somewhere where some neanderthal nobhead unwraps it and repacks it in a flimsy box to send on to my buyer.

the item being now in the flimsy box and not my good strong box gets damaged causing my once well wraped item to be damaged.

when my buyer gets the damaged item he/she is not a happy camper.

will ebay/pitneybungole pay for replacement including postage or will i have to refund or resend plus pay postage again?

and recieve a red dot.?

It is a bit premature to be worrying about how it will affect you as a seller.....the system is not available to Aussie sellers yet.

It is not ever feasible to ask on the UK or US forums as ebay often has different rules for different sites.

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davidc4430
Community Member
In response to lyndal1838

on ‎28-04-2016 04:53 PM

maybe it is premature but i rekon having dropped it onto usa and uk sellers we can't be too far off.

and with AP doing its best to kill itself its becoming easier to sell here.

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maddynz
Community Member

on ‎19-05-2016 09:24 PM

I recently purchased a vintage poster and the seller was in the UK with the GSP.

 

I paid pitney bowes £10.78 GBP in postage - and all I got for that was a paper envelope.
The stamp on it is 2nd Large which I understand works out to cost less than £1 if purchased in bulk.

 

When it arrived the envelope (and the poster) was damp and ripped.

 

I dont mind paying as long as the packaging is safe and secure, but in this case with no protective packaging and a damaged item I need to query where is the other £9.78 going? 

 

I have opened a case and provided photos but ebay keep putting it back on hold asking for more photos of the packaging. How many photos of a paper envelope can one take!!!

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davidc4430
Community Member
In response to maddynz

on ‎20-05-2016 09:47 AM

another fine example of the GSP doing a fine job....not.

 

i wonder what the packing looked like before pitney bowels re packed it. i'm asuming the seller didnt stick it into such poor packing.

 

have you contacted the seller regarding this?

 

it would be interesting to know what they have to say.

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