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22-10-2016 08:58 PM - edited 22-10-2016 09:01 PM
@shepherdsrule wrote:I always thought the 'addressee' was the receiver and the 'addressor' the sender?
Yes. That is correct.
If an item tracks as delivered (regardless of where it landed) the addressee (the buyer) is the one that needs to open an enquiry with Australia Post - in accordance with AP guidelines..
An enquiry for an item tracked as delivered - is a delivery issue enquiry.
An enquiry for an item that has not tracked as delivered - is a missing or late item enquiry.
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on 23-10-2016 11:12 AM
Cheers, thought I was going nuts
___________________________________________________________________
Map out your future, But do it in pencil, The road ahead is as long as you make it.
Make it worth the trip.
Jon Bon Jovi
Map out your future, But do it in pencil, The road ahead is as long as you make it.
Make it worth the trip.
Jon Bon Jovi
