lyndal1838
Honored Contributor
In response to letscleanupmycupboards

on ‎13-10-2017 06:33 PM

@letscleanupmycupboards wrote:

I was always under the impression that the order for filing disputes was eBay then PayPal then cc chargeback. In case first and second are unsuccessful

Yes, that is correct....and is the reason for boardies saying that a payment through paypal funded with a credit card or Visa debit card is the safest form of payment you can get on ebay.  You have 3 chances to get your money back.

 

However, to qualify that.....an ebay dispute is best for INAD but a paypal dispute is quicker and easier (IMHO) for an INR dispute.

 

And then you have those of us who are the dinosaurs of ebay who remember when paypal was the only way to get a refund.  This ebay MBG and associated ebay claims are very new and (again IMHO) are totally unfair to buyers and sellers because ebay seems incapable of following their own rules....they make up  the rules as they go.

 

Personally, if I had a choice of an ebay or paypal dispute I would prefer to deal with paypal any day.   I have never lost a paypal dispute in all my years on ebay and they have always been easy to deal with if I have needed to ring them.

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letscleanupmycupboards
Community Member

on ‎13-10-2017 08:00 PM

I guess it's situational a bit too.

Mostly it's a hobby for me. So I invest in items for resale and if I have to wait a week or 2 or 3 if there's an issue while it's painful it's not really a biggie. No different to buying an item that doesn't sell quickly. Try to avoid those though.
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